OpenCart Community

Current Version: v2025-5-12 (release notes)

OpenCart Versions: 1.5.2.x - 4.1.0.x

To Purchase: Visit Clear Thinking or opencart.com



Tired of having to manually check your returns area every day for new return requests? Use this extension to send a notification e-mail to both admin and customer e-mail addresses when a return request is created.

• Upload and go — no core file modifications are necessary. The extension utilizes vQmod for OpenCart 1.5.x, ocMod for OpenCart 2.x/3.0, and Event hooks for OpenCart 4.
• Take advantage of the built-in extension updater. All that's required is to enter your current license key and click "Update".
• Send the notification e-mail to multiple admin e-mail addresses and/or the customer e-mail address.
• Create a different template for the admin e-mail message and the customer e-mail message.
• Utilize shortcodes in the templates to insert information about the return request.

Updated to v155.1

Release Notes:
- Added: [order_COLUMN] shortcodes for all of the associated order fields
- Fixed: "Save & Exit" and "Cancel" buttons do not work as expected
- Fixed: 1.5.3 compatibility issues
- Updated: vQmod file to attempt to be compatible with modified core files
- Updated: instructions.txt
- Verified: compatibility with 1.5.5.x

Updated to v155.2

Release Notes:
- Fixed: "E-mail Customer" setting is always set to "Yes"

Updated to v210.1

Release Notes:
- Added: compatibility with OpenCart 2.0.0.x - 2.1.0.x

Updated to v210.2

Release Notes:
- Fixed: "Fatal error: Call to a member function getId()" error
- Fixed: "Undefined index: language" error when adding admin return history
- Fixed: mailing issues on OpenCart 2.x versions

Updated to v220.1

Release Notes:
- Added: compatibility with OpenCart 2.2.0.x
- Fixed: "E-mail Customer" setting was not being checked for returns created manually within the admin panel
- Updated: admin e-mails are now sent for returns created or updated manually within the admin panel
- Updated: Summernote to 0.8.1

Updated to v230.1

Release Notes:
- NOTE: This version is fully compatible with OpenCart 2.3.0.x by using the OpenCart 2.3 Extension Compatibility Fix, which is provided for free with the purchase of the extension

Updated to v230.2

Release Notes:
- Added: ability to send the admin comment when editing a return history
- Fixed: secondary admin e-mails are sent when editing a return history
- Fixed: issues with inserting images using the Summernote editor

Updated to v300.1

Due to limitations in the opencart.com license system, a new extension was released on opencart.com for OpenCart 3.0 compatibility. However, free updates are still available for anyone that has purchased the extension in July 2016 or after --- just contact Clear Thinking here: http://www.getclearthinking.com/contact

Release Notes:
- NOTE: The extension now uses ocMod instead of vQmod, as required by the OpenCart cloud. If upgrading from a previous version, make sure to delete the old vQmod file, and then click "Refresh" in Extensions > Modifications.

- Added: compatibility with OpenCart 3.0.0.x - 3.0.1.x
- Added: native compatibility with OpenCart 2.3.0.x (You can remove the compatibility fix, or keep using it if you want to)
- Removed: compatibility with OpenCart 1.5.x and 2.0.0.0 for new versions

Updated to v302.1

Release Notes:
- Confirmed: compatibility with OpenCart 3.0.2.x

Updated to v302.2

Release Notes:
- Fixed: mail issues on OpenCart 3

Updated to v302.3

Release Notes:
- Fixed: SMTP issues on OpenCart 3 versions
- Fixed: images in sub-folders in the Image Manager were not always inserted correctly for some OpenCart versions
- Fixed: issues with updating return history in OpenCart 3

Updated to v303.1

Release Notes:
- Confirmed: compatibility with OpenCart 3.0.3.x
- Updated: the extension no longer attempts to send an e-mail to a blank admin e-mail address if the admin forgets to fill that setting in correctly
- Updated: instructions.txt file with directions on how to work around the OpenCart 3.0 bug where return history notifications are not sent out

Updated to v303.2

Release Notes:
- Added: [company] shortcode, based on the customer_id of the return
- Fixed: the ocMod file wouldn't work on some OpenCart 2.0 versions
- Updated: the language used for the customer e-mail will now be based on the language_id associated with their customer account, if it exists

Updated to v2022-11-09

Release Notes:
- NOTE: Starting with this release, version numbers will now be based on the date the new version is released.

- Added: compatibility with OpenCart 4.0.0.x - 4.0.1.x

- Updated: the Summernote editor has been replaced with the Trumbowyg editor
- Updated: the admin e-mail is now sent before the customer e-mail, to avoid issues when the customer e-mail has sending problems

Updated to v2023-5-05

Release Notes:
- Added: compatibility with OpenCart 4.0.2.x
- Added: new "Check For Updates" button with one-click update functionality

Updated to v2025-5-12

Release Notes:
- Added: compatibility with OpenCart 4.1.0.x
- Updated: 4 Event hooks are now deleted when uninstalling the extension