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help with free import/export tool
Posted: Wed Aug 15, 2012 2:45 am
by ysteban
Hi,
I just installed the free import/export tool so I can upload products to my store using excel/xls file.
I am using Opencart Version 1.5.3.1
The installation seems good. there is a new menu item in opencart front end:
Menu System, submenu Export/Import
I click on Export/Import and get the screen which allows to push button to export or import
the file.
I have two products in my store and many categories. I want to export the products and see what the
format is for the XLS file. After this is known, then I can create my xls file with all the products I want to import.
The problem: when i export, the only data in the file is for categories, i see no product information
in it. The products are enabled and visible from the store front.
if anyone has this working, i would greatly appreciate your help.
I wrote to the author of this tool, but no response.
I would like to know what happens with duplicate information in this file on import, with either categories or products, does it merge identical stuff or create another entry?
thank you in advance for your help
Betsy
Re: help with free import/export tool
Posted: Wed Aug 15, 2012 3:51 am
by dirtboy
The problem: when i export, the only data in the file is for categories, i see no product information
in it. The products are enabled and visible from the store front.
the export has several pages in the workbook. categories is page 1, products is page 2. check the bottom left of the workbook, there should be multiple tabs. if not contact the author because it has a bug.
I would like to know what happens with duplicate information in this file on import, with either categories or products, does it merge identical stuff or create another entry?
have not tested what it does but i believe it will add the same product multiple times
Re: help with free import/export tool
Posted: Wed Aug 15, 2012 4:52 am
by JNeuhoff
I would like to know what happens with duplicate information in this file on import, with either categories or products, does it merge identical stuff or create another entry?
All products and categories are first deleted before the Import is executed.
Re: help with free import/export tool
Posted: Thu Aug 16, 2012 8:41 pm
by JNeuhoff
johnblack5410 wrote:There is new edition for Opencart Version

Please clarify, or are you the same spammer under a new account name?
Re: help with free import/export tool
Posted: Sat Sep 22, 2012 1:07 am
by infinyte00
Hello there,
After setting up this particular module in the administrative end of my cart (version 1.5.3.1), I am able to export my list of products along with its corresponding categories, attributes, and options. However, I receive a "500 http" error when I attempt to upload the same but updated XLS file. What could be the reason(s) for this? I am working on a test/development environment (opencarttest): do I need to be in a LIVE environment for the "import" side of this module to work?
Please help.
Thanks!
Re: help with free import/export tool
Posted: Sat Sep 22, 2012 6:28 am
by JNeuhoff
Your server's error_log will have more details about the nature of your Internal Server Error 500.
Re: help with free import/export tool
Posted: Thu Sep 27, 2012 4:54 am
by infinyte00
Thanks, JNeuhoff!
I receive this error now when I try to import an updated XLS spreadsheet onto the admin side of my Open Cart:
"Fatal Error: Call to undefined function mb_detect_encoding() in D:\Sites\OpenCartTest\admin\model\tool\export.php on line 430"
Any thoughts on what to do next?
Thanks!
Re: help with free import/export tool
Posted: Thu Sep 27, 2012 5:24 pm
by JNeuhoff
Looks like your PHP installation does not have the mbstring extension installed. See
http://www.php.net/manual/en/mbstring.installation.php
Ask your webhost do it for you.
Re: help with free import/export tool
Posted: Sat Oct 13, 2012 1:02 am
by meggabecca
I am using opencart version 1.5.3.1 I use to be able to import my file, but for some reason I can not any more, so half my products are not missing, because I had to reinstall opencart, from server back ups, but for some reason it does not seem to update my products, reason for re-install syntax errors, which is now sorted, but just need to do this last leg of install, but like I said for some reason when I try to import all I get now is a blank white screen, can anyone help me with this please. Thanks in advance
Re: help with free import/export tool
Posted: Sat Oct 13, 2012 11:42 pm
by meggabecca
Also for the 1.5.4 version as I also have this version installed, when I looked at the VQmod file, it says for version 1.5.3 even though its in the download file for version 1.5.4 and for love or money can not get either version to work
Look forward to response thanks
Re: help with free import/export tool
Posted: Sun Oct 14, 2012 12:17 am
by JNeuhoff
meggabecca wrote:I am using opencart version 1.5.3.1 I use to be able to import my file, but for some reason I can not any more, so half my products are not missing, because I had to reinstall opencart, from server back ups, but for some reason it does not seem to update my products, reason for re-install syntax errors, which is now sorted, but just need to do this last leg of install, but like I said for some reason when I try to import all I get now is a blank white screen, can anyone help me with this please. Thanks in advance
Do the obvious, check all the logs, e.g. server's error_log (ask your webhost for this), OpenCart's system/error.txt, also check vqmod/vqmod.log.
I's most likely a timeout issue, or a memory_limit issue!
Re: help with free import/export tool
Posted: Sun Oct 14, 2012 8:55 pm
by meggabecca
Sorry but I think its more than just memory mine was fine, till I downloaded the new version, I have added no additional products, all I get now is blank white screen no error messages, it was great when working, appreciate its free, and you put a lot of work into it, but I have noticed with opencarts new version, even though download the new files for the 1.5.4 version most of the modules dont work anymore, although I have a website still on 1.5.3 version, all modules do work, apart from yours, it was working like I said till I download it again, and now nothing. Like I said my website crashed, but my products are still the same as before, it says there are syntax errors in the database, which seems strange, because I know I am repeating myself, but it was working fine before, and apart from re-downloading it nothing else has changed
Re: help with free import/export tool
Posted: Sun Oct 14, 2012 10:04 pm
by JNeuhoff
Your descriptions are so vague, I am simply not able to reproduce your error.
How about doing a clean install, and only adding VQmod and the Export/Import tool, and then letting us know whether it works or not?
Re: help with free import/export tool
Posted: Sun Oct 14, 2012 11:05 pm
by meggabecca
Hi
I already done clean install, and now cant log into my control panel, so now had to do another install, into my .com website, and now this is the error I have
2012-10-14 14:57:06 - PHP Notice: Error: Could not load language tool/export! in /home/meggabec/public_html/chanicebridal.com/vqmod/vqcache/vq2-system_library_language.php on line 41
2012-10-14 14:58:55 - PHP Notice: Error: Could not load language tool/export! in /home/meggabec/public_html/chanicebridal.com/vqmod/vqcache/vq2-system_library_language.php on line 41
2012-10-14 14:58:58 - PHP Notice: Error: Could not load language tool/export! in /home/meggabec/public_html/chanicebridal.com/vqmod/vqcache/vq2-system_library_language.php on line 41
2012-10-14 15:00:42 - PHP Notice: Error: Could not load language tool/export! in /home/meggabec/public_html/chanicebridal.com/vqmod/vqcache/vq2-system_library_language.php on line 41
Re: help with free import/export tool
Posted: Sun Oct 14, 2012 11:06 pm
by meggabecca
JNeuhoff wrote:Your descriptions are so vague, I am simply not able to reproduce your error.
How about doing a clean install, and only adding VQmod and the Export/Import tool, and then letting us know whether it works or not?
Oh and by the way, I install both admin and system files, via filezilla, then the vqmod via vqmod manager
Re: help with free import/export tool
Posted: Mon Oct 15, 2012 4:24 am
by JNeuhoff
Well, the error message clearly says it all:
You haven't installed the admin/language/english/tool/export.php at all, or not in the right place.
Re: help with free import/export tool
Posted: Mon Oct 15, 2012 4:57 pm
by meggabecca
JNeuhoff wrote:Well, the error message clearly says it all:
You haven't installed the admin/language/english/tool/export.php at all, or not in the right place.
For your info I installed everything how your notes told me too.... so please don't speak to me like I am stupid, I appreciate that you put time and effort into this, and also responding to everyone, I uploaded everything to my website, all the folders, just dragged and dropped, admin and system, I just dragged those folders, did not open them or anything, but it now seems to be working, apart from although I downloaded this spreadsheet from my other website, with this tool, when I try to upload it to my new site, it says the format is wrong, I am getting this message Uploaded file is not a valid spreadsheet file or its values are not in the expected formats! and thanks for your time and response. Any ideas, I have looked at spreadsheet cant see anything wrong, but prob is.
Re: help with free import/export tool
Posted: Tue Oct 16, 2012 12:24 am
by JNeuhoff
meggabecca wrote:JNeuhoff wrote:Well, the error message clearly says it all:
You haven't installed the admin/language/english/tool/export.php at all, or not in the right place.
For your info I installed everything how your notes told me too.... so please don't speak to me like I am stupid, I appreciate that you put time and effort into this, and also responding to everyone, I uploaded everything to my website, all the folders, just dragged and dropped, admin and system, I just dragged those folders, did not open them or anything, but it now seems to be working, apart from although I downloaded this spreadsheet from my other website, with this tool, when I try to upload it to my new site, it says the format is wrong, I am getting this message Uploaded file is not a valid spreadsheet file or its values are not in the expected formats! and thanks for your time and response. Any ideas, I have looked at spreadsheet cant see anything wrong, but prob is.
Do an Export first, and then use the resulting spreadsheet worksheets to overwrite them with your own entries, keeping the format. The spreadhsheet formats are slightly different between differentOpenCart versions.
Re: help with free import/export tool
Posted: Wed Oct 17, 2012 7:35 am
by meggabecca
ok thanks very much for that will give it a try, and see if it works, thanks for all your help
Re: help with free import/export tool
Posted: Wed Oct 17, 2012 5:41 pm
by SXGuy
just to add, i had your problem once also.
The reason for the issue, was when i edited the export file in excel, it changed the rows to a different format, i had to manually change them all back to the correct format (i.e text, number etc) and uploaded it, worked fine after that.
Export a file first, then click on the rows to see what the format is, then when you add new rows, make sure they are the same format, if not, change them.