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Cant login to admin page or see my store online

Posted: Wed Aug 08, 2012 1:54 pm
by rohan.g
Hi all,

I was until yesterday working on my store and when today i wanted to continue working on i just couldnt login to the admin page or see my website online. it just shows me an error message called :

Error: Could not make a database connection using b11_11120707@sql306.byethost11.com

please help guys...

Re: Cant login to admin page or see my store online

Posted: Wed Aug 08, 2012 8:55 pm
by MarketInSG
go to config.php in both root and admin folder. change your details accordingly. your login details are wrong most likely

Re: Cant login to admin page or see my store online

Posted: Wed Aug 08, 2012 10:43 pm
by qahar
Agree with MarketInSG

But in most server, your error should be b11_11120707@localhost
And at config.php and admin/config.php your DB_Hostname usually is localhost and not sql306.byethost11.com

Code: Select all

define('DB_HOSTNAME', 'localhost');
But if using sql306.byethost11.com is what your host suggest, then you need to ask them; because the error -simply- say you can't connect to database.

Re: Cant login to admin page or see my store online

Posted: Wed Aug 08, 2012 11:41 pm
by upl8t
Check to make sure your database is live. Mysql might have crashed.

Re: Cant login to admin page or see my store online

Posted: Sat Aug 11, 2012 9:21 pm
by rohan.g
Solved : it started working the next day...didnt do anything...wierd! :)

Re: Cant login to admin page or see my store online

Posted: Sat Aug 11, 2012 9:33 pm
by labeshops
Probably an issue with your webhosts.