Post by nparsons75 » Tue Jul 24, 2012 3:15 am

Hi all, is it possible to set opencart to automatically notify customers the status of the order. So when shipped etc they receive an email, instead of having to tick the notify customer box every time. Hope you can help

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Post by Avvici » Sun Jul 29, 2012 9:27 am

Open admin/view/template/sale/order_info.tpl and find this code:

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<td><input type="checkbox" name="notify" value="1" /></td>
Replace with this:

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<td><input type="checkbox" name="notify" value="1" checked="checked" /></td>

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Post by ase618 » Fri Aug 17, 2012 9:37 am

I was trying to do the same thing. Couldn't find the code in admin/view/template/sale/order_form.tpl though. Found it in admin/view/template/sale/order_list.tpl. Changed it as Avicci suggested and it worked, when I view a order history the notify customer checkbox is already checked.

Thanks!

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Post by Avvici » Fri Aug 17, 2012 7:41 pm

So sorry. The code is found in admin/view/template/sale/order_info.tpl I amended the post above.

Not, order_form OR order_list

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Post by robster » Mon Nov 01, 2021 8:02 pm

Sorry - A little late to the party - just found this post. Is it possible to auto notify a customer for certain order statuses only - like ONLY auto notify for order complete, for example but all other status changes do not auto notify customer.

Thanks

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