OpenCart Community

I posted earlier but neglected to include the version I am using (1.5.3.1) and type of install (fresh.)
I have started to build an OC-based site and wasn't able to work on it for 2 weeks or so. Tonight I tried adding and editing products but selecting "edit" or "insert" results in a blank page. I didn't have this problem before. What could be the problem and how can I fix this?
Many thanks in advance.
jean

Whatever mod you have installed that is altering/adding features to products, remove it and see what happens.

Thank you for your reply. Can you explain a bit more? I haven't added any mods that I know of. Everything was fine before. Where should I look for a mod?

A good place to start would be by deactivating all your XML files you may have from VQMod. If you don't have VQMod installed, go to your admin - > systems - > error logs and see if you have any recent logs regarding the admin products page events.

Thanks!
In the error log I see many instances of this :
PHP Notice: Undefined index: bottom in /home/rotemd2/public_html/rotemle/catalog/controller/common/footer.php on line 26

Any pointers as to what I need to do now?

PS That line, if I've got the right one, says:
foreach ($this->model_catalog_information->getInformations() as $result) {
if ($result['bottom']) {
$this->data['informations'][] = array(
'title' => $result['title'],
'href' => $this->url->link('information/information', 'information_id=' . $result['information_id'])
);
}
}

Follow this instruction knowing if this will resolve this issue: http://forum.opencart.com/viewtopic.php ... on#p303383.

You gave me the idea to search the error thread and I found this:
http://forum.opencart.com/viewtopic.php?f=19&t=68574

So maybe the problem was an upgrade. I checked my records and yes, I did an upgrade via my host's Softcuous script (grrr). Is there anything I can do short of a complete reinstall?

Yes, that we be a good suggested approach (including database) to see if a manual upgrade from your browser would be better results overall.

Do you mean I should not keep the same database? Is there a way to keep all the edits I've done? I've worked countless hours on this -- I can't go through it again!

You did claimed above you encountered issues with your upgrade. Working countless hours on an inflexible platform rather becomes wasted hours while the previous version you were working may of had worked well regarding the problem you are now reporting. However, by restoring your old site and database and try to upgrade manually, history may change to the better so that additional hours won't be wasted later on.

Thank you. I've contacted my host to see if they can help. I wish I could remember all the file edits I've done to save them.

At the present time, no other files should be modified other than XML from VQMod, custom template or new created anyhow files, anyhow. However, I would recommend to backup your custom files before your host officially begins the restoration process and quick so to buy yourself some time.

So far, my host says they can't restore. But I still have a ticket with them to see if there is some other help they can offer. And I'll follow your recommendation to backup. (I just realized I should have the previous backup, however!)

I don't use VQMod -- I haven't figured out what it's for; I read what I could on because I saw so many references to it, and I still don't understand what it does, lol. Seems complicated. I know I should be able to figure this stuff out after 8 years with WordPress including those old dark years before the easy one-click upgrade.

jrotem wrote:So far, my host says they can't restore. But I still have a ticket with them to see if there is some other help they can offer. And I'll follow your recommendation to backup. (I just realized I should have the previous backup, however!)

I don't use VQMod -- I haven't figured out what it's for; I read what I could on because I saw so many references to it, and I still don't understand what it does, lol. Seems complicated. I know I should be able to figure this stuff out after 8 years with WordPress including those old dark years before the easy one-click upgrade.

More info about VQMod: http://code.google.com/p/vqmod/wiki/About

As for your backup, it would be a great suggestion to keep your backup on a safe side until you can resolve this issue with your host.

In case anyone has this same issue of not being able to insert of edit products (I actually was looking at the wrong error message) here's the fix that worked for me:
http://forum.opencart.com/viewtopic.php?f=19&t=66072

yippee!