Post by vimal » Mon Sep 28, 2009 9:52 pm

Hi All,

I have been testing on the emails that are sent out to customers when the order is successfully placed. Unfortunately in my emails the sender is shown unknown. Subject line is proper with shop name and order number.

Does anyone know how to get the sender name to be the shop name? I am using Mail Protocol: Mail as SMTP doesn't seem to work.

Thanks!

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Post by Daniel » Tue Sep 29, 2009 12:26 am

that will be down to how you have your email settings setup in php.ini.

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Post by vimal » Tue Sep 29, 2009 3:25 am

Hi Daniel,

Didn't get exactly what you meant. Anyways my php.ini file says

magic_quotes_gpc = Off;
register_globals = Off;
default_charset = UTF-8;
safe_mode = Off;
mysql.connect_timeout = 20;

Anything I must change here?

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Post by Daniel » Tue Sep 29, 2009 6:23 am

not my php.ini but the defaulkt one with your php install.

if you can;t access it you need to ask your host to sort it out.

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Post by vimal » Tue Sep 29, 2009 10:41 pm

Hi Daniel,

I called them and spoke to them about it. The guy didn't know what he needs to change. He was helpful and he will change the settings if I could tell him what to change.

Do you know exactly what needs to be changed in the php.ini. Also another question...what does opencart use as the sender name? The email address, shop name, shop owners name...

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Post by vimal » Mon Nov 02, 2009 4:44 pm

Hi could anyone help me with this?

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Post by keiron1992 » Mon Oct 25, 2010 9:27 am

Have you found a solution yet Vimal? I want to change the sender in my emails to the store name as its showing as the customer name :(

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Post by jakeatencio » Fri Sep 30, 2011 10:52 pm

The mistake I made was putting a comma in the Store Name, i.e. "MyStore, Inc." It made everything that went to gmail go into spam and show as an unknown sender.

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Post by uksitebuilder » Fri Sep 30, 2011 10:58 pm

If you're not using SMTP in the mail settings, but using the default 'Mail', then try putting

Code: Select all

-fYOU@YOUREMAIL.COM
in the mail parameters field

obviously change the email address

IMPORTANT - keep the '-f' at the beginning.

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