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[Solved] Options not working

Posted: Sat May 12, 2012 4:26 pm
by platypuspuzzles
Hi all I need help on this urgently - willing to pay to get opecart's options working!!

I had Alreadymade.com's Global Mega Options, which carried over into 'attributes and options' when running the upgrade script to 1.5.2.2patch.

I have no errors relating to the product options, however I cannot get catalog>product>options to work as nothing will appear when I 'add option'

I have tried to remove the options in order to start again, however I get the warning message 'linked to 1 product' - however no options are appearing anywhere on my products.

I have also noticed the autocomplete doesn't work in products, or by changing the paypal status like it used to before upgrading. I have checked the header file, and we have the correct ....16..file included.

Also, when I create new options, I can't get these to link to the products, so 'ignoring' the original options isn't an option, pardon the pun

Please help as I can not receive orders until this is fixed.

Re: Cannot remove old GMO options

Posted: Sat May 12, 2012 6:50 pm
by platypuspuzzles
Also, when I create new options, I can't get these to link to the products, so 'ignoring' the original options isn't an option, pardon the pun

Re: URGENT Options not working

Posted: Mon May 14, 2012 3:39 pm
by platypuspuzzles
I have tried the header.tpl, and this already contains the correct 1.8.16 link

Re: [Solved] Options not working

Posted: Mon May 14, 2012 6:00 pm
by platypuspuzzles
SOLUTION

The cause of this issue, was corrupted files upon install.

I had a few failed files due to time out, and this caused the 'add options' to not populate, even though I had Global Mega Options carried across.

I reset my modem, made sure no other programs were running, and re-installed all files from 1.5.2.1 and it's now working along with all files transfered via FTP without one failed transfer O0

Re: [Solved] Options not working

Posted: Thu Jul 05, 2012 4:00 am
by thelangeroom
I have same issues. I have spent days thinking was a module or vqmod so I tried a clean install of OC on a different domain (out of the box with no extra modules) and everything works fine apart from the "OPTIONS" feature. I installed by uploading the zip file via cpanel and extracting, change permissions etc. There were no timeouts etc. Any thoughts? This urgent !! Help

Re: [Solved] Options not working

Posted: Thu Jul 05, 2012 4:09 am
by thelangeroom
FOUND SOLUTION - AFTER MANY DAYS .... SIMPLE
The problem was that I had to put a value for qty in each size option... BINGO!!!