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Checkout Process Problem
Posted: Mon May 07, 2012 8:00 am
by MiszF3m
I was going through to do a test purchase and I've noticed that after I put in my address and shipping info and click "continue", the little icon spins and then doesn't do anything else or let me move on to the next step. PLEASE HELP!
Re: Checkout Process Problem
Posted: Tue May 08, 2012 2:27 am
by Avvici
Please tell us what version you are using. Thanks. Also, have you made any upgrades or custom modifications?
Re: Checkout Process Problem
Posted: Wed May 09, 2012 9:45 pm
by GoogleBot
Same here.
Upgraded (using the latest beta script available on the forums) from 1.4.x to 1.5.2 and then to the last version.
After write the address and click continue the button spins and nothing happens (tested with Safari, Opera, Chrome on a Mac).
I also noticed that I can't add products to the cart on the homepage, only on a product page. This happens with the default theme as well as with any other theme and using any browser.
After upgrade there is no menu bar on the header.
Re: Checkout Process Problem
Posted: Wed May 09, 2012 10:02 pm
by MiszF3m
avvici wrote:Please tell us what version you are using. Thanks. Also, have you made any upgrades or custom modifications?
I have resolved the CURRENT problem by upgrading, however, I DID notice I was having the same problem as GoogleBot, with not being able to add products right from the homepage, but just the product page.
GoogleBot wrote:Same here.
Upgraded (using the latest beta script available on the forums) from 1.4.x to 1.5.2 and then to the last version.
After write the address and click continue the button spins and nothing happens (tested with Safari, Opera, Chrome on a Mac).
I also noticed that I can't add products to the cart on the homepage, only on a product page. This happens with the default theme as well as with any other theme and using any browser.
After upgrade there is no menu bar on the header.
Re: Checkout Process Problem
Posted: Wed May 09, 2012 11:05 pm
by GoogleBot
I upgraded to the last version but it didn't solve the problem.
Hope some Opencart Guru can give me some advices or i'll have to downgrade back to 1.4.x.
Thanks in advance
Re: Checkout Process Problem
Posted: Thu May 10, 2012 12:12 am
by GoogleBot
I guess this is a www and non www issue.
Under configuration settings I added my website's URL without www. If I access my website as mywebsite.com it works, if I type
www.mywebsite.com it doesn't work.
Time to add a redirection on the .htaccess
Re: Checkout Process Problem
Posted: Thu May 10, 2012 3:15 am
by MiszF3m
GoogleBot wrote:I guess this is a www and non www issue.
Under configuration settings I added my website's URL without www. If I access my website as mywebsite.com it works, if I type
http://www.mywebsite.com it doesn't work.
Time to add a redirection on the .htaccess
I had the same issue GoogleBot and that ONLY fixed the issue of the www version of my site NOT showing the installed font on my site.
Did that redirection fix the issue you had with the Checkout?
Re: Checkout Process Problem
Posted: Fri May 11, 2012 6:42 am
by GoogleBot
Yes, go to config.php and just change all instances of "yoursite.com" by "
www.yoursite.com" the same process on /admin/config.php
then on .htaccess add the following code
Code: Select all
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)\?*$ index.php?_route_=$1 [L,QSA]
RewriteCond %{HTTP_HOST} ^yoursite.com [NC]
RewriteRule ^(.*)$ http://www.yoursite.com/$1 [R=301,L]
Just replace "yoursite" for you own URL.
This will redirect the non www URLs in your site to www
That's all