[SOLVED] Strange page refresh when ssl is enabled

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Post by jonnytub » Mon Apr 23, 2012 3:30 am

I recently had a problem installing the ssl certificate on my website. I solved this by moving the installation to the root of the site as per: http://forum.opencart.com/viewtopic.php?f=19&t=60073

I've now had a good look round to make sure all the areas that should be secure are, and all's well.

A new problem has arisen in that once an item has been added to the cart and the checkout process started, I can click on the next step and the page simply refreshes back to where I started instead of following on to confirm delivery address, etc. This only occurs when ssl is enabled in admin.

When it's disabled I can go through the checkout process no problem but obviously the security isn't there which isn't ideal :-\

Any ideas as to why the page would refresh when trying to checkout when SSL is enabled in admin????

It's currently disabled as Sunday nights are one of our busiest.

address is: beaumont-furniture.co.uk
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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Mon Apr 23, 2012 6:13 am

Anyone?
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Re: Strange page refresh when ssl is enabled

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Post by Avvici » Mon Apr 23, 2012 7:12 am

I don't see a page refresh. In fact, I did not see your SSL show up at all upon going to checkout. No https.

Are you sure you changed your configuration files correctly to register https protocal?
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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Mon Apr 23, 2012 1:13 pm

Hi avvici,

I had ssl disabled last night as we usually pick up a few orders on Sunday nights and I didn't want to lose them. I can enable ssl again to demonstrate the problem if you let me me know which times your available to take a peek. Thing is I work through the day and so I'm only able to respond either very early morning or after 4 in the afternoons. Thanks for taking the time to look.
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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Mon Apr 23, 2012 1:15 pm

I'm going to leave it enabled today, we'll just have to suffer if we lose an order. You should be able to see the problem now.

Thanks

Jonny
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Re: Strange page refresh when ssl is enabled

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Post by Tcalp » Mon Apr 23, 2012 1:40 pm

It's hard to say for sure without having access to your source code. There is a re-direct that is being passed with the checkout/login that is forcing the shopper back to the checkout page, but there is no error or warning message associated with it. I can only assume that this is being caused by a modification that you have installed, or a bad code change.

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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Mon Apr 23, 2012 11:05 pm

The only code I've changed is the config.php and admin/config.php files. I can send you the details for access if your willing to have a look. I'n the meantime I've had to disable ssl again as a customer complained of the same problem and they wanted to make a purchase.
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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Tue Apr 24, 2012 3:42 am

Any other ideas? It's beginning to become a pain, first we had the customer complain that they were being 'looped' at the checkout (ssl enabled) and now another has rang up to place his order over the phone because the site wasn't secure (ssl disabled). Can't win, hope to get this sorted soon.
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Re: Strange page refresh when ssl is enabled

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Post by victorj » Tue Apr 24, 2012 4:46 am

Yep there is a little problem with the certificate.

if you go to https://beaumont-furniture.co.uk there is a error of a not valid certificate.
if you go to https://www.beaumont-furniture.co.uk it works like a charm.

so your certificate is isseud for www.beaumont-furniture.co.uk

Your site config files direct to beaumont-furniture.co.uk

Had the sane problem with a friend some time ago

I solved it in the folowing manner
switch ssl of in admin

edit config in root

to // HTTP
define('HTTP_SERVER', 'https://www.beaumont-furniture.co.uk/');
define('HTTP_IMAGE', 'https://www.beaumont-furniture.co.uk/image/');
define('HTTP_ADMIN', 'https://www.beaumont-furniture.co.uk/admin/');

// HTTPS
define('HTTPS_SERVER', 'https://www.beaumont-furniture.co.uk/');
define('HTTPS_IMAGE', 'https://www.beaumont-furniture.co.uk/image/');

Do the same with the config file in the admin.

Now youve got the entire site running under ssl.

My sites run under ssl as well.
I took time to explain why ssl is used and axplain that surfing is more safe and cant be seen by others.
It increase sales by 20%
Your customer can see the padlock at the moment they enter your site.
It help to gain trust after all you want them to spent a considrable amount off money

Koeltechnische deurrubbers eenvoudig online op maat bestellen.
Alle niet stekplichtige onderdelen zoals scharnieren, sloten, randverwarming en verlichting voor alle typen koelingen en vriezers.
https://koelcel-onderdelen.com

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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Tue Apr 24, 2012 4:59 am

Your an absoute GEM matey, problem seems to be sorted after a quick test.

Hopefully this is the end of my looping checkout woes ;D

Now for the next problem and a new post to be entitled: Double payments when customer checks out: paypal pro lol

Thanks, Victorj
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Re: Strange page refresh when ssl is enabled

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Post by jonnytub » Tue Apr 24, 2012 5:03 am

I still don't know how to mark a post as 'SOLVED', any clues?
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Re: Strange page refresh when ssl is enabled

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Post by patojen » Mon Jan 28, 2013 9:19 pm

Thank you victorj,
PROBLEM RESOLVED for me

https://www.ebuyhall.com/ was not working but;
https://ebuyhall.com/ is really working.
So problem must be certificate issue to www or non www ... We have contacted them to fix it now. Thanks
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Re: Strange page refresh when ssl is enabled

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Post by Kimshybabe » Tue Feb 05, 2013 7:08 pm

GeoTrust SSL supports www and non-www domain names in single ssl certificate at free of cost. Keep in mind when generating CSR key, create CSR for www domain name and you will get ssl that works for both www and non-www domain name.
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