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Import/Export shows a white screen when clicked export?
Posted: Tue Jul 28, 2009 6:26 am
by Sheldon.Kirk
Hey yall'
Just wondering if anybody has had the same problem or knows of a way to fix my current problem - whenever a user clicks EXPORT on their website it just shows up a white screen...
Any ideas on what could be causing this or how to fix?
Peace!
Sheldon
Re: Import/Export shows a white screen when clicked export?
Posted: Wed Jul 29, 2009 7:58 am
by Rich
Well looks like i have the same problem, when i click on export I get blank screen.
Re: Import/Export shows a white screen when clicked export?
Posted: Thu Jul 30, 2009 7:04 am
by SparxGroup
Pleasee... anybody help?
Re: Import/Export shows a white screen when clicked export?
Posted: Thu Jul 30, 2009 7:39 am
by Rich
Hi guys
I check with my VPS provider and i have on my server:
PEAR Version: 1.7.2
PHP Version: 5.2.9
Zend Engine Version: 2.2.0
Running on: Linux
PHP reports this script is uid: 0,
I try to reinstall OpenCart 1.3 and add the Import/Export for OpenCart 1.3
Well the problem is still the same: when I go to Import/Export and click on Export Ill just get blank screen.
If anybody have solution for this or any idea what can by wrong with this that will be most grate.
Thank you
Re: Import/Export shows a white screen when clicked export?
Posted: Fri Jul 31, 2009 9:09 am
by SparxGroup
Yes - can somebody help us out pleaseee...
Re: Import/Export shows a white screen when clicked export?
Posted: Wed Jun 16, 2010 8:58 am
by jlathrop
It's been awhile since anyone has responded to this but I just came across the same issue. I have been / still am doing some research, but I am on a track. Here is the error message I get on the back end -
PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '../PEAR.php' (include_path='.:') in /var/www/vhosts/********.**/subdomains/cart/httpdocs/admin/Spreadsheet/Excel/Writer/Format.php on line 35, referer: http://cart.******.**/admin/index.php?route=tool/export&token=******
~---**** represent masked information---~
I went into the import/export file and indeed its calling PEAR.php from a location that it does not reside in. So I put PEAR.php in that location and that only caused other errors. I will find the solution and post it here.
If you already have the solution, please help me out and post it - or any info that could help me get to the solution.
Regards,
Jason
Re: Import/Export shows a white screen when clicked export?
Posted: Wed Jun 16, 2010 9:42 am
by Sheldon.Kirk
I used to get this problem alot, but now it seems to be fixed. All I did was upgrade to later version and it seemed to fix the problem. Sometimes it can be caused by the upload timing out when have lots of data in the XLS file though...
What version of OpenCart are you using?
Re: Import/Export shows a white screen when clicked export?
Posted: Wed Jun 16, 2010 10:05 am
by Xsecrets
I just had this issue on a server. pear was installed, and in the path, but for whatever reason it wouldn't load it. I copied PEAR.php and OLE.php to the admin folder and everything started working.
Re: Import/Export shows a white screen when clicked export?
Posted: Wed Jun 16, 2010 11:02 pm
by jlathrop
Xsecrets wrote:I just had this issue on a server. pear was installed, and in the path, but for whatever reason it wouldn't load it. I copied PEAR.php and OLE.php to the admin folder and everything started working.
That indeed is the answer! Thank You!