Post by grandpha » Fri Jan 13, 2012 1:45 am

Hi , I am running Version 1.5.1.3 , I have the USPS shipping enabled with the Priority Mail International option selected. I get this message "Warning: No Shipping options are available. Please contact us for assistance!" every time I try to calculate the shipping outside USA. For domestic shipping everything works out fine.I asked the USPS technical support if there's anything else I need to do on their side and they sent me this message :"No it's the same permission level. The international rates call to a separate API though. Please contact the developer of your third party software to verify you have settings to call the international rates." Does anyone know what am I doing wrong? Thanks.

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Post by Qphoria » Fri Jan 13, 2012 2:21 am

enable debug mode in the usps extension and try again.
then check the system error log and paste that here or pm it to me. also try enabling all international servicea and see if any of them aside from priority show up.

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Post by grandpha » Fri Jan 13, 2012 8:11 am

Hi. Thanx for the help ( I forgot there is an error log ;D ) The error was because of the way I inserted the dimensions. I had them like this :
8-5/8" x 5-3/8" x 1-5/8"
Than I changed them to this but still didn't work :
8 5/8" x 5 3/8" x 1 5/8"
8 5/8 x 5 3/8 x 1 5/8
So finally I just choose this and it works:
8 x 5 x 2

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