index.php on line 15

Quote

Post by feed » Mon Oct 03, 2011 2:46 am

After I moved to the new server on my VPS, I got this error and I just can not fix it even I reupload the latest version.


Warning: require_once(/home/user/public_html/domain.com/shop/system/startup.php) [function.require-once]: failed to open stream: No such file or directory in /home/user/public_html/shop/index.php on line 15

Fatal error: require_once() [function.require]: Failed opening required '/home/user/public_html/domain.com/shop/system/startup.php' (include_path='.:/usr/lib/php') in /home/user/public_html/shop/index.php on line 15

Please help me how do I fix this, thank you ;D

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 2:55 am

Looks like a server or PHP configuration problem

To test that it is not OpenCart, create a file called test.php with the following content

Code: Select all

<?php
if(!require_once('test2.php')){
echo 'Require Function Failed.  PHP is not configured correctly.';
}
?>
Create a second file called test2.php with the following content

Code: Select all

<?php 
echo 'Require Function Seems to work OK';
?>
Upload both files to your domain root and run test.php in a browser.
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Re: index.php on line 15

Quote

Post by feed » Mon Oct 03, 2011 3:15 am

uksitebuilder wrote:Looks like a server or PHP configuration problem

To test that it is not OpenCart, create a file called test.php with the following content

Code: Select all

<?php
if(!require_once('test2.php')){
echo 'Require Function Failed.  PHP is not configured correctly.';
}
?>
Create a second file called test2.php with the following content

Code: Select all

<?php 
echo 'Require Function Seems to work OK';
?>
Upload both files to your domain root and run test.php in a browser.
Hi Simon, thank you for very fast respond, and I this follow your instructions, and I got this answer.
Require Function Seems to work OK
???

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 3:24 am

Delete those test files

Check your config.php and admin/config.php have correct paths.
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 3:34 am

uksitebuilder wrote:Delete those test files

Check your config.php and admin/config.php have correct paths.
Yes, I have deleted those php(s)

and this is the first 2 //
config.php
<?php
// HTTP
define('HTTP_SERVER', 'http://domain.com/shop/');
define('HTTP_IMAGE', 'http://domain.com/shop/image/');
define('HTTP_ADMIN', 'http://domain.com/shop/admin/');
// HTTPS
define('HTTPS_SERVER', 'http://domain.com/shop/');
define('HTTPS_IMAGE', 'http://domain.com/shop/image/');


admin/config.php
<?php
// HTTP
define('HTTP_SERVER', 'http://domain.com/shop/admin/');
define('HTTP_CATALOG', 'http://domain.com/shop/');
define('HTTP_IMAGE', 'http://domain.com/shop/image/');

// HTTPS
define('HTTPS_SERVER', 'http://domain.com/shop/admin/');
define('HTTPS_IMAGE', 'http://domain.com/shop/image/');


I think the rest are just the same for both.

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 3:40 am

check the //DIR sections of your config files to make sure full paths are correct and include your subfolder
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 3:44 am

uksitebuilder wrote:check the //DIR sections of your config files to make sure full paths are correct and include your subfolder
Yeah,... I am sure they all set and correct.

// DIR
define('DIR_APPLICATION', '/home/cpanel-user/public_html/domain.com/shop/catalog/');
define('DIR_SYSTEM', '/home/cpanel-user/public_html/domain.com/shop/system/');
define('DIR_DATABASE', '/home/cpanel-user/public_html/domain.com/shop/system/database/');
define('DIR_LANGUAGE', '/home/cpanel-user/public_html/domain.com/shop/catalog/language/');
define('DIR_TEMPLATE', '/home/cpanel-user/public_html/domain.com/shop/catalog/view/theme/');
define('DIR_CONFIG', '/home/cpanel-user/public_html/domain.com/shop/system/config/');
define('DIR_IMAGE', '/home/cpanel-user/public_html/domain.com/shop/image/');
define('DIR_CACHE', '/home/cpanel-user/public_html/domain.com/shop/system/cache/');
define('DIR_DOWNLOAD', '/home/cpanel-user/public_html/domain.com/shop/download/');
define('DIR_LOGS', '/home/cpanel-user/public_html/domain.com/shop/system/logs/');

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 3:55 am

I think you need to double check that all files have been correctly uploaded to your new VPS
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 4:08 am

uksitebuilder wrote:I think you need to double check that all files have been correctly uploaded to your new VPS
I cannot see any chance that I missed a file since they way I moved is zip the whole content under /public_html and then executed the wget bla bla bla and all done via PuTTY

Also created exactly the same database, user and password.

In fact, the shop is a dir and the main site is a wordpress site which I moved them in the same time and way.

Not just that, I also have tried to upload the latest and fresh opencart file I just downloaded once I knew this issue.
I upload the whole file except the config.php and /admin/config.php


I really do know what next for now. :o

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 4:10 am

OK, so you have

root (wordpress) - shop

Do you have a htaccess in root that could be messing with the subfolder ? htaccess affect all files/directories in their path and below
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 4:19 am

uksitebuilder wrote:OK, so you have

root (wordpress) - shop

Do you have a htaccess in root that could be messing with the subfolder ? htaccess affect all files/directories in their path and below
Yes, I have in the root (wordpress) - shop (opencart)
Both have their own standard .htaccess which it worked normal before I move them, and nothing has changed inside those .htaccess

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 4:23 am

Just for a moment, remove the htaccess from the wordpress root and see if opencart loads

If it does, we know where the problem lies
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 4:37 am

uksitebuilder wrote:Just for a moment, remove the htaccess from the wordpress root and see if opencart loads

If it does, we know where the problem lies
I do not this it is a good idea at the moment since the site (wordpress) is busy right now since I am seeing the orders from buyers are coming in....

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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 2:23 pm

Yeah, I finally tried that and it did not help, in fact the wordpress page were 404 while the .htaccess was deleted. :crazy:

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 2:43 pm

Was worth testing for the couple of seconds it took to try.

Register Globals is definitely off ?
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 3:13 pm

uksitebuilder wrote:Was worth testing for the couple of seconds it took to try.

Register Globals is definitely off ?
Sorry Simon, but I am not sure if I fully understand your last message

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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 3:26 pm

Your new VPS server allows php.ini overrides ?

There is a setting in the root OC php.ini that that should turn Register_Globals off

I am alas resorting to plucking straws now
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 3:43 pm

uksitebuilder wrote:Your new VPS server allows php.ini overrides ?

There is a setting in the root OC php.ini that that should turn Register_Globals off

I am alas resorting to plucking straws now
Hi Simon, How do I know if my new VPS allows php.ini overrides?

and if for some reason my new VPS does not allow that, which is required for opencart, how do change it?
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Re: index.php on line 15

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Post by uksitebuilder » Mon Oct 03, 2011 3:52 pm

Create a test.php file

enter the following

Code: Select all

<?php
if (ini_get('register_globals') == 1)
echo 'Register Globals is ON - it should be off';
?>
If when run you get a message stating register globals is on and your OC php.ini files has a line turning it off, then php.ini overrides are being blocked.

Register Globals needs to be off for OC to function correctly.
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Re: index.php on line 15

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Post by feed » Mon Oct 03, 2011 4:23 pm

uksitebuilder wrote:Create a test.php file

enter the following

Code: Select all

<?php
if (ini_get('register_globals') == 1)
echo 'Register Globals is ON - it should be off';
?>
If when run you get a message stating register globals is on and your OC php.ini files has a line turning it off, then php.ini overrides are being blocked.

Register Globals needs to be off for OC to function correctly.
I tried that test.php with the code you provided.
Uploaded to the root and to the opencart directory.
Both gave me a blank page with nothing at all when I access root/test.php and root/shop/test.php

what does it mean and what should I do now?

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