so i am testing out a complete round trip order through the paypal sandbox. everything seemed to work, except that my store e-mail account did not receive an email notification that i received an order.
does opencart send an email to the merchant when a new order happens? my buyer received the order invoice e-mail, but my merchant email did not. under admin -> configuration -> settings -> "mail" tab, i have the e-mail address entered correctly and "send e-mails" is set to yes. i tried a few different email accounts in there and tested a few times but don't receive any notification of new orders
the only e-mail in the sandbox account is the paypal notification telling me to capture the funds. nothing from opencart. doesn't seem to make sense though, the only place that email address gets typed in is the paypal configuration. ao what if i was using another payment type other than paypal - shouldn't there be an email from opencart send to the store owner's email address?
no, it is not a free web host, and i do not typically have issues with e-mails sending. like i say, the buyer gets the notification e-mail but the shop does not. to clarify, the shop DOES get an email from paypal, but i am looking to confirm if opencart is supposed to send its own notification to the shop.
Last edited by d77 on Sat Sep 15, 2007 2:01 pm, edited 1 time in total.
I am wondering the same thing, I am not receiving E-mails from OpenCart when orders are placed and this would be good so I could forward the orders to other employees who need to ship the orders.
It works fine when I test it.buschschwick wrote: I am wondering the same thing, I am not receiving E-mails from OpenCart when orders are placed and this would be good so I could forward the orders to other employees who need to ship the orders.
What about COD order?
OpenCart®
Project Owner & Developer.
just tested this.
in my admin under settings -> mail, i have a valid email address typed in and "send emails" is set to Yes.
i enabled COD shipping, and used my test customer account to place an order COD.
my test user received the confirmation/receipt email.
nothing was sent to the e-mail address in settings -> mail.
in my admin under settings -> mail, i have a valid email address typed in and "send emails" is set to Yes.
i enabled COD shipping, and used my test customer account to place an order COD.
my test user received the confirmation/receipt email.
nothing was sent to the e-mail address in settings -> mail.
so that was my question in the original post. does opencart not send a notification email to the store owner when a new order happens? i guess the answer is no 
so if the payment type is COD, how would i know when i have an order (other than repeatedly checking the admin page)?
i think it is important to have the option to send new order notifications to the shop admin email as well as the customer. what exactly is the "Send Emails Yes/No" option controlling right now?
so if the payment type is COD, how would i know when i have an order (other than repeatedly checking the admin page)?
i think it is important to have the option to send new order notifications to the shop admin email as well as the customer. what exactly is the "Send Emails Yes/No" option controlling right now?
for anyone who is interested, i have contributed a mod in this thread:
http://forum.opencart.com/index.php?topic=387.0
which will BCC the order notification email to the admin/shop email address.
this is written for opencart 0.7.6.1.
http://forum.opencart.com/index.php?topic=387.0
which will BCC the order notification email to the admin/shop email address.
this is written for opencart 0.7.6.1.
d77 wrote: for anyone who is interested, i have contributed a mod in this thread:
http://forum.opencart.com/index.php?topic=387.0
which will BCC the order notification email to the admin/shop email address.
this is written for opencart 0.7.6.1.
THANK YOU SO MUCH!
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