Orders - not confirmed?
Posted: Fri Apr 03, 2009 7:00 pm
v1.2.5
Hi,
this is odd.
I have created two test orders through to completion (COD).
The order numbers are #1 & #4 - what happened to order numbers #2 & #3 ?
I went into PHPAdmin and there are 4 orders in the order table.
Orders #2 & #3 are for my test user, but both have order_status_id of 1 - which is 'Pending'.
Presumably these are orders that didn't get through to payment stage whilst I was testing - okay that's fine as they would count as 'Abandoned Carts' - BUT, they don't appear anywhere in Admin when you look at orders - even if you filter on Pending status!
Can someone please explain if this is correct and why is works this way so I can understand what's going on?
It's really going to confuse the store owner if they have 'missing order numbers' in Admin?
Thanks,
Mark
Hi,
this is odd.
I have created two test orders through to completion (COD).
The order numbers are #1 & #4 - what happened to order numbers #2 & #3 ?
I went into PHPAdmin and there are 4 orders in the order table.
Orders #2 & #3 are for my test user, but both have order_status_id of 1 - which is 'Pending'.
Presumably these are orders that didn't get through to payment stage whilst I was testing - okay that's fine as they would count as 'Abandoned Carts' - BUT, they don't appear anywhere in Admin when you look at orders - even if you filter on Pending status!
Can someone please explain if this is correct and why is works this way so I can understand what's going on?
It's really going to confuse the store owner if they have 'missing order numbers' in Admin?
Thanks,
Mark