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Customer Aborted Email - Sagepay

Posted: Thu Jul 07, 2011 6:58 pm
by sofaking
Hi All,

I have been searching around for an answer to this but running a test purchase on my own store resulted in a cheeky email being sent out.

The checkout process directed me to Sagepay then I aborted the transaction.

The email I got back was
"Hello,

Sorry for orders over £1,000 we do not accept "The Customer Aborted the payment process". So would you like to pay cash on delivery?"

Anyone any ideas where this comes from or what file I should be looking to edit the content of it?

Cheers,

Michael

Re: Customer Aborted Email

Posted: Thu Jul 07, 2011 8:19 pm
by lair12
I have made mods to my order reply emails. I needed to make some change in each of these files to handle my specific situation.

root/catalog/language/english/mail/order.php
root/catalog/view/theme/default/template/mail/order.tpl
root/catalog/model/checkout/order.php

Re: Customer Aborted Email

Posted: Thu Jul 07, 2011 9:48 pm
by sofaking
Thanks for the reply,

I did have a look at those files and none of them have the text there to edit.
hhhmmmmmm.........It is a clean install of the latest opencart - 1.5.0.(something like 5)

Any other ideas?

Cheers,

Michael

Re: Customer Aborted Email

Posted: Fri Jul 08, 2011 6:10 am
by lair12
In my us version, there is no text anywhere that include "the customer aborted".I have a program that searches every nook and cranny of code. It might be tied to Sagepay which I do not have enabled, but I do not find it in the initial install file at all.

Re: Customer Aborted Email

Posted: Thu Jul 14, 2011 12:33 am
by sofaking
Cheers Lair12