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Google Base help needed!

Posted: Tue Jun 21, 2011 4:26 am
by Flimbees
Hi everyone,

I have enabled the google base product feed in my admin control panel for my open cart site, but I have a couple of questions:

It provides me with this url: https://flimbees.co.uk/index.php?route=feed/google_base - can I submit the url only to google merchant centre or does it need to be in a particular file format?

From what I can see, it does need to be in either an xml or .txt format? But I don't know how to convert this url into one of these files successfully?

Any help would be much appreciated asap as I'm hoping to use google checkout also.

Thanks,
Sam

Re: Google Base help needed!

Posted: Tue Jun 21, 2011 5:41 pm
by iidx036
Hi Sam,

When you go to the Merchant Center the data feed file name can be anything you want e.g. products.txt - then create an upload schedule.

Its on the next popup that you need to enter the https://flimbees.co.uk/index.php?route=feed/google_base URL.

HTH,

Jay

Re: Google Base help needed!

Posted: Tue Jun 21, 2011 10:48 pm
by Flimbees
Ok so I enter any product name like products.txt then when I go to the next screen where it says 'upload schedule' I click that, choose my upload frequency and provide the url of my feed and that's it?

What about if I want to do it manually? How do I create a proper feed?

Thanks,
Sam

Re: Google Base help needed!

Posted: Tue Jun 21, 2011 11:12 pm
by iidx036
Yep that's all you need to do.

I don't know what you mean a "proper feed"?? I have one thousand products in my product feed which google goes and retrieves with no problems every time my schedule tells it to using the Opencart URL method.

Jay

Re: Google Base help needed!

Posted: Wed Jun 22, 2011 2:24 am
by Flimbees
What I mean by a proper feed is if I click on the option 'manual upload' a pop appears and tells me to upload a .txt or xml file. So I was wondering how to create this?

I've tried entering the url and it still says 'no items inserted'. I'm obviously doing something wrong?

Thanks,
Sam

Re: Google Base help needed!

Posted: Wed Jun 22, 2011 3:23 am
by Flimbees
Ok after a lot of looking around I found a feed generator. I uploaded a test feed and got this response:

Feed name,Feed ID,Upload time "products.xml","3903561","21-Jun-2011 12:19 PDT" Item number,Line number,Message,Values,Snippet ,13,"XML formatting error","Column No.=75",

Can anyone shed a bit more light on this please??

Re: Google Base help needed!

Posted: Wed Jun 22, 2011 4:51 pm
by iidx036
Hi Sam,

I don't understand why you need to do a manual upload?

As regards to the "no items inserted" message - it could be one of these problems as per google's merchant center:

----------------------------------------------------------------------------------------------------------------------
For your reference, here are some of the most common reasons why your items may have been disapproved:

-Prices in your feed don't match the prices that appear on your item pages.
-The links included in your feed are broken.
-The links in your feed direct users to the homepage of your site instead of specific item pages.
-The currency and language in your feed don't match those of the target country.
-You've included promotional text (e.g., free shipping!) in the titles or descriptions of your items.
-You're submitting data from your marketplace shop.
----------------------------------------------------------------------------------------------------------

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 4:24 am
by Flimbees
I was attempting a manual upload because the schedules one wasn't working.

I've read over all the things that could possibly go wrong and everything seems to match my website ok, so I don't know why it wouldn't work?

I'm really struggling with this.

Thanks,
Sam

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 5:07 pm
by iidx036
Can you give me a URL to look at so I can look at the google feed?

Jay

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 8:41 pm
by Flimbees
What URL do you mean? A product URL?

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 8:54 pm
by iidx036
Can you give me the address of your site?

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 9:14 pm
by Xsecrets
the feed URL is in the first post.
If I open the feed url in IE I get

Whitespace is not allowed at this location.
Line: 897 Character: 462

Looks Like it doesn't like the & in a title.

Re: Google Base help needed!

Posted: Thu Jun 23, 2011 9:38 pm
by iidx036
Doh! Forgot that was in the first post!

Xsecrets has it there ... :-)

Re: Google Base help needed!

Posted: Sun Jun 26, 2011 5:39 am
by Flimbees
Xsecrets wrote:the feed URL is in the first post.
If I open the feed url in IE I get

Whitespace is not allowed at this location.
Line: 897 Character: 462

Looks Like it doesn't like the & in a title.
That is perfect! Thank you so much.

I removed all the '&' in titles and brand names and it worked! I'm so happy. Thanks for your help ;D