Products Purchased Report Error

Hi,

The products purchased report on my cart shows very few products and it has the incorrect number of sales (and value of orders) next to them. Some of my best-selling items do not show under the report. Does anyone know why this might be and how it can be corrected?

Many thanks,

A.

(OpenCart V 1.4.7)

Someone else who has experienced this problem has just sent me a message asking if I managed to resolve this. I never did, and I still have the same issue (although now on 1.5.0). Does anyone have any ideas?

Many thanks,

Thanks! I actually solved the problem since and forgot that I had asked, or I would have posted back sooner.

I found that it had to do with incorrectly filling out the "Model" field of each product - I had used the type, e.g. 'Book' or 'CD', instead of the unique product code (e.g. 0405) that it is meant to be. (The Products Purchased report categorises products by model, which is why it would return the wrong quantities.) I fixed this by updating each product's model field to a unique code, and it gave me perfect results. Guess I should have read the documentation in the first place.

Thanks for your help, though!