Post by jbanuelos » Sat Mar 05, 2011 4:10 am

Well we setup a shopping cart with opencart, and works fine except that the shipping rates for UPS, that we get are different than the actual ones that UPS is charging us.

We put down on the data for each product a weight of 1lb. and dimensions of 10x10x4 inches, and when are checking out we get for UPS standard around 5.48 us dollars and UPS real rate is around $8.45 dollars.

Does anyone know why is this? Why do we get different rates than the UPS real ones?
Is there anything we can do make the rates equal to what UPS charges in reality?

We are using the standard UPS shipping module that came with OpenCart 1.4.9.1

Any help would be appreciated, thank you

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Post by Rainforest » Fri Mar 18, 2011 2:36 am

I'm having this issue too :(
Every item comes out like 5.48

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Post by Qphoria » Fri Mar 18, 2011 2:53 am

Are you using a diff currency as your default?

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Post by canadian » Sun Apr 10, 2011 7:16 am

I'm having the same problem in 1.4.9.4 and I'm not using a different currency than my default. I've noticed that the dimensions of the item don't effect my shipping rate but the weight does. For example... I can change my dimensions to 1000" x 1000" x 1000" and the price stays the exact same. If I change the weight from 10lbs to 20 lbs there is a difference. It seems like the UPS.php file is not passing dimensional data.

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Post by Qphoria » Sun Apr 10, 2011 11:49 pm

No.. it isn't. It just isn't a feature of the module because it isn't that easy.

The Problem: How to tell if multiple products can be shipped in the same box or not?

If we assume each item's dimensions need to be used, that means each item is its own "package". Shipping four "4x4x4" packages costs more than shipping one "16x16x16" package. So there is no good way to handle that without some sort of rule system that can sum the dimensions of all products, and has a specified list of available box sizes so that it can calculate that four 4x4x4 products can fit into a single 16x16x16 box.

But three 4x4x4 and one 4x4x5 has to use one 12x12x12 box and one 5x5x5 box OR one 8x8x8 box and one 9x9x9 box

The possible calculations are virtual endless.

We could add a very simple option for "All items are individual packages" and that would work assuming you always want each item to be separate. But it's black or white.. no gray area support.

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Post by canadian » Mon Apr 11, 2011 1:48 am

Ok now I see. So I guess in my case where my "dimensional weight" is giving me an estimate much lower than UPS is charging me, I should use "pound weight" to get me as close as possible to the actual UPS price and not worry about the product dimensions? Does that sound reasonable?

Thanks for the help!

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Post by brandon.patton » Tue May 03, 2011 10:20 pm

Qphoria wrote: We could add a very simple option for "All items are individual packages" and that would work assuming you always want each item to be separate. But it's black or white.. no gray area support.
Q, is this still possible? Most, if not all, of the items we have on our store are in their own box and we rarely if ever combine them.

Eventually would like to see the option 'Able to be combined' as a product option, so that when shipping gets processed, items that have that flag are done weight-based shipping, and all other items follow dimensional/weight shipping (if that information is available in the product data).

Thanks!


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