Post by ozstar » Tue Jun 24, 2025 3:22 pm

Hi.

I have 3.0.2.0

I am trying to end a mailout to my customers but keep getting an 'error' message.
I have checked the correct protocols, passwords, SMTP etc.
Obviously, I have done or not done something!

I have..
SMTP
NO parameters
stmp host: mail.mydom.com
User: sales@mydom.com
pwd
465
SMTP timeout 5

When I send, it says 'Loading' then gives the error message below

www.mydom.com says error

When I choose 'Mail' instead of SMTP, It says on a green backing, Sent 0 of 0'

What else should I try please?

oz
I
Last edited by ozstar on Wed Jun 25, 2025 6:39 am, edited 1 time in total.

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Post by ADD Creative » Tue Jun 24, 2025 4:16 pm

Check both the PHP error log and the OpenCart error log to see it the actual error is in there.

Your SMTP hostmane may need ssl:// in front if using port 465. You could also increase the timeout.

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Post by ozstar » Tue Jun 24, 2025 5:05 pm

Many thanks. Will give that a go.

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Post by paulfeakins » Tue Jun 24, 2025 7:52 pm

ozstar wrote:
Tue Jun 24, 2025 5:05 pm
Many thanks. Will give that a go.
Please add [SOLVED] to the start of this topic title if that does the trick!

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Post by ozstar » Wed Jun 25, 2025 6:38 am

Went to do those suggestions and thought I'd try once more.. and Murphy's Law, it worked.
So still not sure why it didn't as I did try the same protocols before. Anyway.. all good now.
Many thanks for the help.

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