Hello everyone, I have a problem with reviews, when a customer enters a review, nothing is happening from his side, although I do get notification and pending approval on admin side. I have also added captcha which works fine, but still I get the same result, no response from customer side. As a result I got multiple reviews from the same customer because he things the review has not been submitted, is there a bug?
3.0.3.8 default theme
PHP: 7.3.13
I don't believe there are any bugs. Sounds more like a JS error, potentially an error in your theme files. Hard to say without being able to see it.
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Question: what should the customer get back?
What do you mean with:
nothing is happening from his side
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I found that at my product.twig file the javascript code for review button is in comment section...should I uncheck that?
Code: Select all
<script type="text/javascript"><!--
$('#review').delegate('.pagination a', 'click', function(e) {
e.preventDefault();
$('#review').fadeOut('slow');
$('#review').load(this.href);
$('#review').fadeIn('slow');
});
$('#review').load('index.php?route=product/product/review&product_id={{ product_id }}');
$('#button-review').on('click', function() {
$.ajax({
url: 'index.php?route=product/product/write&product_id={{ product_id }}',
type: 'post',
dataType: 'json',
data: $("#form-review").serialize(),
beforeSend: function() {
$('#button-review').button('loading');
},
complete: function() {
$('#button-review').button('reset');
},
success: function(json) {
$('.alert-dismissible').remove();
if (json['error']) {
$('#review').after('<div class="alert alert-danger alert-dismissible"><i class="fa fa-exclamation-circle"></i> ' + json['error'] + '</div>');
}
if (json['success']) {
$('#review').after('<div class="alert alert-success alert-dismissible"><i class="fa fa-check-circle"></i> ' + json['success'] + '</div>');
$('input[name=\'name\']').val('');
$('textarea[name=\'text\']').val('');
$('input[name=\'rating\']:checked').prop('checked', false);
}
}
});
});
$(document).ready(function() {
$('.thumbnails').magnificPopup({
type:'image',
delegate: 'a',
gallery: {
enabled: true
}
});
});
//--></script>
It would really be helpful if you could provide the website URL, because nobody else is able to reproduce this issue. There should be a json['success'] response, with a success message being displayed on the product page.
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Why not post a link to your site so we can try it?
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Code: Select all
Fatal error: Uncaught Error: Call to undefined method ControllerExtensionModuleApimodule::getApiAccessKey() in /home/toniasha/domains/tonias-handmade.com/public_html/catalog/controller/extension/module/apimodule.php:3786 Stack trace: #0 /home/toniasha/domains/tonias-handmade.com/public_html/catalog/controller/extension/module/apimodule.php(3607): ControllerExtensionModuleApimodule->getPushLimit(1302) #1 /home/toniasha/domains/tonias-handmade.com/public_html/catalog/controller/extension/module/apimodule.php(93): ControllerExtensionModuleApimodule->sendNotifications(Array) #2 /home/toniasha/domains/tonias-handmade.com/storage/modification/system/engine/action.php(79): ControllerExtensionModuleApimodule->afterAddReview('catalog/review/...', Array, NULL) #3 /home/toniasha/domains/tonias-handmade.com/public_html/system/engine/event.php(62): Action->execute(Object(Registry), Array) #4 /home/toniasha/domains/tonias-handmade.com/storage/modification/system/engine/loader.php(255): Event->trigger('model/catalog/r...', Array) #5 /ho in /home/toniasha/domains/tonias-handmade.com/public_html/catalog/controller/extension/module/apimodule.php on line 3786
So an extension is causing this.
use your web developer tools.
web developer tools -> network tab -> submit a review -> locate the ajax call -> select it and on the right select preview or response.
Basically a response which the ajax call is not expecting, hence nothing on the client side is executed after the call comes back.
The apimodule is likely from a 3rd party extension, probably for a REST API.
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If followed the guidelines, both "parties" will come to a very quick end without wasting time ..
If followed the guidelines, both "parties" will come to a very quick end without wasting time ..
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
Yes, the API module will most likely have added those events.
So yes, you can mark as solved. You will need to ask the extension developer to fix the extension, nothing any one here can help with.
So yes, you can mark as solved. You will need to ask the extension developer to fix the extension, nothing any one here can help with.
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