Post by rosenti.tr » Sun Feb 16, 2025 8:39 pm

Hello ALL

I am facing an issue with OpenCart 4.0.2.3 and the Journal 3.2 theme, where I am unable to modify the order status in the admin panel. When attempting to change the order status, the changes are not saved, causing a disruption in the workflow.

Issue Details:

OpenCart Version: 4.0.2.3
Theme: Journal 3.2

Issue: When attempting to modify the order status from the admin panel, the changes are not saved, and the website does not display the update in the user interface.

Steps Taken to Resolve the Issue:

1. User Permissions Check: I have confirmed that the account being used has full permissions to modify the order status.
2. Extension Check: Some suspect extensions have been disabled, but the issue persists.
3. Template and Customization Check: The theme and custom settings have been reviewed, but no conflicts are evident.
4. Cache Clearing Attempt: I have cleared the cache in both the admin panel and the browser, but the problem remains.

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Let me know if you need any further adjustments!

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Post by ADD Creative » Mon Feb 17, 2025 12:28 am

Check both the PHP and OpenCart error logs and your web browser's developer console.

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Post by JNeuhoff » Mon Feb 17, 2025 12:51 am

You shouldn't use the Journal framework, it's one of the worst extensions, use a proper standard-compliant web theme instead.

Also, OC 4.0.2.3 isn't yet suitable for live sites, still too many bugs. Use OC 3.0.4.0 for a stable release, or wait until at least the upcoming 4.1.0.1 .

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