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Orders getting swamped with orders from johnsmith005@storebotmail.joonix.net

Posted: Tue Jan 14, 2025 9:58 pm
by sooty
Hello

we are getting multiple orders from "John Smith" using email johnsmith005@storebotmail.joonix.net
Definition of "swamped", 17 orders in the last 2 days
Creates a cart with a single random item, including shipping, which then stops at the payment leaving the status as "awaiting payment".

Can't find any reference to this on opencart forum, but Google throws up reports of other shop systems seeing this as one of Googles Bots checking prices for Google Shopping.
Checking the IP addresses shows some of them being owned by Google-IT in India and some of them are Virgin Media IP's in the UK.

Should I be blocking these or is there another way of stopping them, or should I just live with it?

Cheers
Sooty

Re: Orders getting swamped with orders from johnsmith005@storebotmail.joonix.net

Posted: Tue Jan 14, 2025 11:16 pm
by johnp
Try installing these two scripts as they will help:

Ninja Firewall
https://nintechnet.com/ninjafirewall/pro-edition

The free version of Ninja Firewall is fine.

Cidram
https://github.com/CIDRAM/CIDRAM

Not perfect but gives valuable extra protection.

Re: Orders getting swamped with orders from johnsmith005@storebotmail.joonix.net

Posted: Wed Jan 15, 2025 8:07 am
by kirkhall
I've seen this before. If you are running google ads it is them checking to make sure your prices are correct on your ads.

Re: Orders getting swamped with orders from johnsmith005@storebotmail.joonix.net

Posted: Wed Jan 15, 2025 1:52 pm
by khnaz35
Nothing to worry here, its a google bot when you run the Google ads they have this bot which makes sure that your feed data and checkout page etc are in functional.
if you open any of those orders you will see that the Shipping Address
Google Storebot
1600 Amphitheatre Parkway
First floor
mountain view, California 94043
United States

Re: Orders getting swamped with orders from johnsmith005@storebotmail.joonix.net

Posted: Wed Jan 15, 2025 9:00 pm
by paulfeakins
sooty wrote:
Tue Jan 14, 2025 9:58 pm
we are getting multiple orders from "John Smith" using email johnsmith005@storebotmail.joonix.net
Definition of "swamped", 17 orders in the last 2 days
Install this: https://www.opencart.com/index.php?rout ... er=antropy