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Show store name in the from field on order confirmation emails.

Posted: Mon Jan 13, 2025 11:50 pm
by robster
Hi

Currently when a customer or store admin gets their respective order confirmation emails these show the store email address as the sender:

hello@robertstore.net (made up example email address)

I would like these emails to show instead as being from:

Roberts Brilliant Online Store Limited.

Is there an easy way to do this?

Thanks

Rob

Incidentally I am using OpenCart 2.3.0.2

Re: Show store name in the from field on order confirmation emails.

Posted: Tue Jan 14, 2025 7:28 pm
by ADD Creative
Store Name in the settings is used as the sender for the emails. What do you have it set to?

Re: Show store name in the from field on order confirmation emails.

Posted: Thu Jan 16, 2025 5:43 pm
by robster
Hi and thanks for the reply.

Yes that is what I thought but the store name is correct just not showing on the email from field - just the email address.

Oh well I will keep investigating.

Rob

Re: Show store name in the from field on order confirmation emails.

Posted: Fri Jan 17, 2025 12:19 am
by ADD Creative
Check the raw source of the email in your email client. Maybe your email client only displays the email address part of the from header.

Maybe your email provider is replacing the from header.

Re: Show store name in the from field on order confirmation emails.

Posted: Fri Mar 21, 2025 9:38 pm
by Elevate
It's been awhile since I looked but it's worth checking the language file too. It may be calling the variable for the email address.