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CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 12:43 am
by DaveRiba
This may be a bug, not sure.
When a customer gets to the CheckOut page (checkout/checkout) the Continue button is present at the bottom of the first column UNLESS the customer has a preloaded address. Then no Continue button appears and Payment and Shipping are not loaded.
I have confirmed this behavior -- Use an existing address, no button. Change to New address, button. Flip back to existing address, no button.
Is this a known behavior or a bug?
OC 4.0.2.2 nothing special about the checkout process. All defaults, no custom checkout.
Any and all assistance cheerfully accepted.
Dave
Re: CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 1:40 am
by JNeuhoff
Well, at the very least you should have used OC 4.0.2.3, which has some further bugfixes. Also, bear in mind that OpenCart 4 is still subject to development, for a stable live site use OC 3.0.4.0.
Re: CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 2:03 am
by DaveRiba
Noted, but that does not solve my issue.
Upgrading is not an option right now.
Is this a bug? Is there a bug fix?
Re: CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 11:22 am
by softmonke
I think this is intended and not a bug - just a badly designed checkout page to be honest.
I just tested it on my own installation OC 4.0.2.3, and if "I want to use an existing address" is selected, there won't be a "Continue" button displayed at the bottom of the first column, but there is no need for a "Continue" button since you can simply proceed with selecting the shipping and payment methods. If you try selecting different existing addresses, you should see a success message pop up at the top-right corner of the page that says "Success: You have changed shipping address!".
Re: CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 9:34 pm
by paulfeakins
DaveRiba wrote: ↑Mon Dec 09, 2024 2:03 am
Is this a bug? Is there a bug fix?
Have you checked:
https://github.com/opencart/opencart/issues/
Re: CheckOut Continue Button issue
Posted: Mon Dec 09, 2024 11:02 pm
by DaveRiba
Thank you Softmonke
That makes sense. Most useful explanation I've seen
However, there is still room for confusion.
If no Continue button paints, then the text "Press CONTINUE Button After Form is completed" is misleading and should only appear if there is a Continue button. It's a nit, but user confusion is to be avoided at all costs.
Re: CheckOut Continue Button issue
Posted: Tue Dec 10, 2024 4:00 am
by softmonke
DaveRiba wrote: ↑Mon Dec 09, 2024 11:02 pm
Thank you Softmonke
That makes sense. Most useful explanation I've seen
However, there is still room for confusion.
If no Continue button paints, then the text "Press CONTINUE Button After Form is completed" is misleading and should only appear if there is a Continue button. It's a nit, but user confusion is to be avoided at all costs.
Yea, the new one-page checkout in OC4 is quite a disaster. Have been planning to build one myself but can't seem to find the time for it
