Post by parkookk » Wed Oct 02, 2024 6:33 pm

Hi,
I realised mails are not working months ago because PHPMail is depricated and I have to use SMTP. Using OC3038 smtp I get all the emails but not my customers/visitors as they get blocked by mailchannel and I have to keep click the link to report as false possitive without receiving any email from them to confirm.
https://console.mailchannels.net/insigh ... pa&sender=......

After reporting it to my hosting provider (HostPapa) they replied with the following:

Code: Select all

Our email specialists found in the error logs that the Message-ID is missing from the email header. Which email program are you using so we can help check your settings?
Where should I add this message-id? :)

Thanks
Last edited by parkookk on Thu Oct 03, 2024 10:19 pm, edited 1 time in total.

I am using English OpenCart 3.0.3.8, Default Template/Theme, php 7.4, Latest Brave Browser (No Ads-Blocker, etc.)


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Post by kabirsplanet » Thu Oct 03, 2024 2:17 pm

If you continue to have problem, you might want to follow up with your hosting provider (HostPapa) to confirm that the emails are being sent correctly and are not being blocked after adding the Message-ID, Keep an eye on your email deliverability, especially to see if this change resolves issues with your emails being marked as spam or blocked.

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Post by parkookk » Thu Oct 03, 2024 10:13 pm

Thank you all, I have added the code and it is now seems to acting correctly. Also the OC, only via smpt, use to send two identical receipts to both the buyer and the seller and now it's all looking fine. Perhaps it was keep getting blocked because the system was sending the same message twice and now after adding the message ID, it's behaving correctly.

I am using English OpenCart 3.0.3.8, Default Template/Theme, php 7.4, Latest Brave Browser (No Ads-Blocker, etc.)


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