Theme purchase code
Posted: Fri Sep 13, 2024 1:20 am
Hi,
I'm hoping someone can help me out here and that it's posted in the right place. I recently purchased a theme from the market place called Ronixa Theme for OpenCart version 4.0.2.3. It was installed using PHP 8.1 and I'm working in Chrome, although I have also tested it in Edge, and I'm having the same problem there.
For quite a while, everything was working great, and I was setting everything up, but then one day, the theme/extension requested my purchase code again, even though I had already typed that in when I first installed it. For some reason, I now don't have access to the theme. It's running on the store front, but I can't edit it in the admin panel. I have been in contact with the developer, but they say that no one else is having this problem. They suggested trying to install it on another server, but I don't have that option as I only have one hosting.
So, I took a break from it and came back to it today, and it asked for the purchase code again, and this time it took the code. It was working fine again. I took a break and came back to it a couple of hours later, and now it's asking for the code again. I just don't understand what is keeping it from accepting it or at least keeping it stored. Has anyone else experience anything similar?
I have done the usual, cleared everything in browsing history, restarted browser, restarted computer, used different browsers, and still nothing. Does any of this seem familiar, or do I just have to use the basic OpenCart? This is my second attempt with a theme, and for some reason it just stops working after a while. Everything is up to date. What am I doing wrong? Or is it not me?
I'm hoping someone can help me out here and that it's posted in the right place. I recently purchased a theme from the market place called Ronixa Theme for OpenCart version 4.0.2.3. It was installed using PHP 8.1 and I'm working in Chrome, although I have also tested it in Edge, and I'm having the same problem there.
For quite a while, everything was working great, and I was setting everything up, but then one day, the theme/extension requested my purchase code again, even though I had already typed that in when I first installed it. For some reason, I now don't have access to the theme. It's running on the store front, but I can't edit it in the admin panel. I have been in contact with the developer, but they say that no one else is having this problem. They suggested trying to install it on another server, but I don't have that option as I only have one hosting.
So, I took a break from it and came back to it today, and it asked for the purchase code again, and this time it took the code. It was working fine again. I took a break and came back to it a couple of hours later, and now it's asking for the code again. I just don't understand what is keeping it from accepting it or at least keeping it stored. Has anyone else experience anything similar?
I have done the usual, cleared everything in browsing history, restarted browser, restarted computer, used different browsers, and still nothing. Does any of this seem familiar, or do I just have to use the basic OpenCart? This is my second attempt with a theme, and for some reason it just stops working after a while. Everything is up to date. What am I doing wrong? Or is it not me?