Post by JessiesBoutique » Sun Sep 01, 2024 12:51 am

Hi Team, I have set up a new store and trying to sort out my currencies. I have 3 basic currencies like GBP, USD and EUR. I have the exchange rate provider and a valid API which works. The problem I have is with option called Currency Rate Engine (see screenshot). No idea what it is but when I try to refresh the exchange rates I keep getting error: No active Currency Rate Engine found! Any ideas?
Thanks
Bart

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Post by JNeuhoff » Sun Sep 01, 2024 5:43 pm

You are using a 3rd party extension which hasn't been upgraded to working with OpenCart 3.0.4.0.

Use the European Central Bank Currency Converter instead. You can install and enable the latter via the

Extensions > Extensions > Currency Rates > European Central Bank Currency Converter

and then choose it via the

System > Settings > edit Store > tab Local > Currency Rate Engine : European Central Bank Currency Converter

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Post by JessiesBoutique » Thu Sep 05, 2024 8:01 pm

Nice one. Thank you.


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Post by psytanium » Tue Sep 24, 2024 3:53 pm

JNeuhoff wrote:
Sun Sep 01, 2024 5:43 pm
You are using a 3rd party extension which hasn't been upgraded to working with OpenCart 3.0.4.0.

Use the European Central Bank Currency Converter instead. You can install and enable the latter via the

Extensions > Extensions > Currency Rates > European Central Bank Currency Converter

and then choose it via the

System > Settings > edit Store > tab Local > Currency Rate Engine : European Central Bank Currency Converter
In my case, I don’t want to include EUR as a currency option on my website, as I only use USD and SAR. However, when I enabled the default exchange rate extension in OpenCart 3.0.4.0, I encountered the following message:

"This extension requires the EUR currency to be an available currency."

It's surprising that a default extension provided with a fresh OpenCart installation only works with EUR.

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Post by ADD Creative » Tue Sep 24, 2024 4:21 pm

psytanium wrote:
Tue Sep 24, 2024 3:53 pm
In my case, I don’t want to include EUR as a currency option on my website, as I only use USD and SAR. However, when I enabled the default exchange rate extension in OpenCart 3.0.4.0, I encountered the following message:

"This extension requires the EUR currency to be an available currency."

It's surprising that a default extension provided with a fresh OpenCart installation only works with EUR.
You need the EUR currency, but it can be disabled so customers can't select it.

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Post by paulfeakins » Tue Sep 24, 2024 10:17 pm

JessiesBoutique wrote:
Thu Sep 05, 2024 8:01 pm
Nice one. Thank you.
You've added [SOLVED] to the wrong bit, I'll fix it.

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Post by lombert » Sun Oct 13, 2024 6:52 am

JNeuhoff wrote:
Sun Sep 01, 2024 5:43 pm
Use the European Central Bank Currency Converter instead. You can install and enable the latter via the

Extensions > Extensions > Currency Rates > European Central Bank Currency Converter

and then choose it via the

System > Settings > edit Store > tab Local > Currency Rate Engine : European Central Bank Currency Converter
Where can I find this? Just update to 3.0.4.0 and my list in setting is empty.

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Post by softmonke » Sun Oct 13, 2024 4:49 pm

lombert wrote:
Sun Oct 13, 2024 6:52 am
JNeuhoff wrote:
Sun Sep 01, 2024 5:43 pm
Use the European Central Bank Currency Converter instead. You can install and enable the latter via the

Extensions > Extensions > Currency Rates > European Central Bank Currency Converter

and then choose it via the

System > Settings > edit Store > tab Local > Currency Rate Engine : European Central Bank Currency Converter
Where can I find this? Just update to 3.0.4.0 and my list in setting is empty.
Where is it coming up empty? I believe @JNeuhoff have already explained it quite clearly. Let me break it down into step-by-step instructions for you:

1. Go to Extensions » Extensions » select "Currency Rates" from the dropdown list. Install the "European Central Bank Currency Converter" currency rate engine if it's not yet installed.
2. Click the "edit" button for the "European Central Bank Currency Converter" currency rate engine, and ensure that you've set the "Status" option to "Enabled" before clicking "Save" at the top-right corner.
3. After you have installed and enabled "European Central Bank Currency Converter", go to System » Settings » click "edit" for your store » click on the "Local" tab, and you should see the "Currency Rate Engine" option.
4. Click on the dropdown list for "Currency Rate Engine" option, and you should see "European Central Bank Currency Converter". Click on that option, and click "Save" at the top-right corner.

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Post by lombert » Sun Oct 13, 2024 11:15 pm

Thanks for the answer. It was not active in the Admin User Group list, so I did not see the Currency Rates group in Extensions.. Now it all works.

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Post by MuseCookie » Thu Oct 24, 2024 12:21 pm


Where is it coming up empty? I believe @JNeuhoff have already explained it quite clearly. Let me break it down into step-by-step instructions for you:

1. Go to Extensions » Extensions » select "Currency Rates" from the dropdown list. Install the "European Central Bank Currency Converter" currency rate engine if it's not yet installed.
2. Click the "edit" button for the "European Central Bank Currency Converter" currency rate engine, and ensure that you've set the "Status" option to "Enabled" before clicking "Save" at the top-right corner.
3. After you have installed and enabled "European Central Bank Currency Converter", go to System » Settings » click "edit" for your store » click on the "Local" tab, and you should see the "Currency Rate Engine" option.
4. Click on the dropdown list for "Currency Rate Engine" option, and you should see "European Central Bank Currency Converter". Click on that option, and click "Save" at the top-right corner.
Thanks for the detailed steps! I appreciate the breakdown. I was stuck on enabling the currency converter, but your instructions made it super clear. I’ll follow this process now and see if it resolves the issue. Thanks again for your help!

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