Post by thehazzard » Sat Aug 17, 2024 5:55 am

Hi all,

I have noticed that when someone orders something. After 100% succesful PayPal payment. I dont get any email or order to see in the dashboard.

I am using PayPal free extension from dysinol and quick checkout from marketingsg.

Can someone evaluate and see what is wrong??

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Post by thehazzard » Mon Aug 19, 2024 3:39 pm

JNeuhoff wrote:
Sat Aug 17, 2024 4:18 pm
Try the PayPal Integration checkout.

Also worth a try to contact MarketIngSG.
I am in contact now with them, Jospeh is on the case.
its strange, also noticed now when you go to orders, all orders are in missing orders. Any chance how this come?

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Post by ADD Creative » Mon Aug 19, 2024 4:08 pm

Orders can end up in missing orders if the notification from the payment provider wasn't received. There are a few reasons for this, such as bugs in the payment extension, firewalls blocking something they shouldn't, incorrect email settings, etc.

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Post by paulfeakins » Mon Aug 19, 2024 11:44 pm

thehazzard wrote:
Mon Aug 19, 2024 3:39 pm
all orders are in missing orders. Any chance how this come?
This should answer that question: https://www.antropy.co.uk/blog/missing-orders/

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Post by k2tec » Tue Aug 20, 2024 7:20 pm

I had the same problem with Rabobank iDeal always worked but all of a sudden problems with the quickcheckout. Here an e-marketing agency had placed some lines in the footer .

Code: Select all

<script type="application/ld+json">
</script>
after turning the code orginal no problems anymore

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Post by thehazzard » Fri Aug 23, 2024 4:22 am

k2tec wrote:
Tue Aug 20, 2024 7:20 pm
I had the same problem with Rabobank iDeal always worked but all of a sudden problems with the quickcheckout. Here an e-marketing agency had placed some lines in the footer .

Code: Select all

<script type="application/ld+json">
</script>
after turning the code orginal no problems anymore

Hi k2tec,

hoe kan ik dit testen?

I cannot remember be i have put that code in the footer, i am using Journal theme, is there a possible way to check?

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Post by thehazzard » Fri Aug 23, 2024 4:23 am

paulfeakins wrote:
Mon Aug 19, 2024 11:44 pm
thehazzard wrote:
Mon Aug 19, 2024 3:39 pm
all orders are in missing orders. Any chance how this come?
This should answer that question: https://www.antropy.co.uk/blog/missing-orders/
i am concidering to take some support maybe from you regarding the code on the webshop.
So to check, improve etc. hopefully all those things can be fixed.

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Post by paulfeakins » Fri Aug 23, 2024 7:44 pm

thehazzard wrote:
Fri Aug 23, 2024 4:23 am
i am concidering to take some support maybe from you regarding the code on the webshop.
So to check, improve etc. hopefully all those things can be fixed.
Sure, we'd be happy to help with a code health check: https://www.antropy.co.uk/opencart-serv ... cal-audit/

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Post by k2tec » Sat Aug 24, 2024 5:24 pm

"I cannot remember be i have put that code in the footer, i am using Journal theme, is there a possible way to check?"
Using journal theme is most of the time that breaks your shop. The quickcheckout is very sensitive for any other script or codes.

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