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I'm using Opencart 3.0.3.9 with Journal. My checkout isn't working. When you click on the continue tab it has the eternal "Loading" spinner. It never lets you move on to the next field. It doesn't mater if you click on register or guest check out. Anyone know what's going on here?

FatCatGrafix wrote: ↑

Mon Aug 12, 2024 11:31 am

I'm using Opencart 3.0.3.9 with Journal. My checkout isn't working. When you click on the continue tab it has the eternal "Loading" spinner. It never lets you move on to the next field. It doesn't mater if you click on register or guest check out. Anyone know what's going on here?

If you're using Journal theme, the general advice on this forum would be to contact them for support.

That being said, you can try disabling Journal's checkout and check if the same issue happens on the default OpenCart checkout. If the issue is still happening, then it's likely something else that is having an issue, such as payment methods or shipping methods. If the issue stops happening, then it's probably an issue with Journal's checkout.

Also, to check what the issue might be, you can try using your browser developer tools, and check the console to see where it is failing, and if there are any errors in your error logs, etc.

Contact the Journal support. See also this forum thread. As suggested above, you could use the OpenCart checkout instead.