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VQMod white screen.
Posted: Fri Aug 09, 2024 11:07 pm
by blades2
I get nothing but a white screen. when I access it config problem?
Re: VQMod white screen.
Posted: Sat Aug 10, 2024 12:11 am
by Cue4cheap
blades2 wrote: ↑Fri Aug 09, 2024 11:07 pm
I get nothing but a white screen. when I access it config problem?
Well please tell us more. You may have some knowledge that makes what you wrote seem logical and enough but to someone else this means very little.
To help us help you please provide more details.
OC version
When you access "it"... does that "it" mean your website? If so, what do the error logs say? Both the OC error log and your server error log.
What changes were made?
Etc etc etc.
We like helping but can't even guess at the cause with what you provided.
Mike
Re: VQMod white screen.
Posted: Sat Aug 10, 2024 5:57 am
by blades2
Perhaps I just don't know how to use vqmod any longer. I'm trying to restore a website that was installed in 2017 that I crashed by my own stupidity. The OC version is 2.3.0.2. "It" is vqmod.php. Plesk provides this error message: [Fri Aug 09 17:42:26.590914 2024] [proxy_fcgi:error] [pid 16465:tid 139677839324928] [client 67.143.128.165:39782] AH01071: Got error 'PHP message: PHP Warning: require(ugrsr.class.php): failed to open stream: No such file or directory in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\nPHP message: PHP Warning: require(ugrsr.class.php): failed to open stream: No such file or directory in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\nPHP message: PHP Fatal error: require(): Failed opening required 'ugrsr.class.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\n'
Re: VQMod white screen.
Posted: Sat Aug 10, 2024 8:09 am
by Cue4cheap
blades2 wrote: ↑Sat Aug 10, 2024 5:57 am
Perhaps I just don't know how to use vqmod any longer. I'm trying to restore a website that was installed in 2017 that I crashed by my own stupidity. The OC version is 2.3.0.2. "It" is vqmod.php. Plesk provides this error message: [Fri Aug 09 17:42:26.590914 2024] [proxy_fcgi:error] [pid 16465:tid 139677839324928] [client 67.143.128.165:39782] AH01071: Got error 'PHP message: PHP Warning: require(ugrsr.class.php): failed to open stream: No such file or directory in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\nPHP message: PHP Warning: require(ugrsr.class.php): failed to open stream: No such file or directory in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\nPHP message: PHP Fatal error: require(): Failed opening required 'ugrsr.class.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/knifeoutlet.com/httpdocs/vqmod/index.php on line 40\n'
Well vqmod isn't something you really interact with directly like you are calling it from the url except when you are first installing it then you use the url of your
www.yourstore.com/vqmod/install.
Further that file should be in that install directory and that is what that error is saying that file /vqmod/install/ugrsr.class.php is missing
Mike
Re: VQMod white screen.
Posted: Sat Aug 10, 2024 9:53 pm
by blades2
Yes and when I do that it responds that vqmod is already installed.