Post by jagall » Mon Aug 05, 2024 10:00 pm

Noticed that all of a sudden any disabled products are showing this error if link clicked an: This page isn’t working is currently unable to handle this request. HTTP ERROR 500, this wasn't the case before, would something be causing this in the htaccessfile.
Using OC 2.3.0.2 and journal 3.
Last edited by jagall on Tue Aug 06, 2024 12:34 am, edited 1 time in total.

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Post by xxvirusxx » Tue Aug 06, 2024 12:08 am

Create an index.html an check if is loaded...maybe is a server issue.

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Post by JNeuhoff » Tue Aug 06, 2024 1:17 am

Check your server's PHP error log (not the same as the OpenCart error.log!). It will have more details about the exact nature of the error.

Also, you are using the Journal3 framework, which is different from the OpenCart framework, and has a number of known issues because of its poor software design. So you should really be contacting the Journal support on this.

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Post by jagall » Tue Aug 06, 2024 7:30 pm

I have been using Journal for a long time and never had this issue until few weeks ago, haven't updated journal or anything but I know have had issues otherwise and updated htaccess but didn't think it should effect this. Usually even though a product is disabled, if the link is clicked it would take you to the page but nothing is available to purchase, so it must be another reason. Getting this on the cpanel errors.
[core:alert] [pid 2806695] [client 46.101.77.196:36510] ...public_html/.htaccess: php_admin_value not allowed here

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Post by ADD Creative » Tue Aug 06, 2024 7:37 pm

jagall wrote:
Tue Aug 06, 2024 7:30 pm
[core:alert] [pid 2806695] [client 46.101.77.196:36510] ...public_html/.htaccess: php_admin_value not allowed here
That error means you are trying to use php_admin_value in htaccess, which you can't do.

Did you check your PHP error log for errors? Could be error_log in your document root or admin directories. You can also use phpinfo() to find it.

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Post by JNeuhoff » Tue Aug 06, 2024 7:40 pm

jagall wrote:
Tue Aug 06, 2024 7:30 pm
I have been using Journal for a long time and never had this issue until few weeks ago, haven't updated journal or anything but I know have had issues otherwise and updated htaccess but didn't think it should effect this. Usually even though a product is disabled, if the link is clicked it would take you to the page but nothing is available to purchase, so it must be another reason. Getting this on the cpanel errors.
[core:alert] [pid 2806695] [client 46.101.77.196:36510] ...public_html/.htaccess: php_admin_value not allowed here
As I said, this is not an OpenCart bug. Judging by your error message, you are not even using a standard .htaccess, let alone a proper OpenCart. Hence this is something for either the Journal support to look into it, or perhaps your webhost, in case something has changed on their end.

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Post by jagall » Wed Aug 07, 2024 9:28 pm

Thank you all for replies.

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