Post by thehazzard » Mon Aug 05, 2024 6:31 am

Hi all,

can someone tell me why i dont get any email from orders or creation of a user?
the email works, when i send out an email all good, but when i test and create a user, it does not work.

no email nor for orders.

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Post by softmonke » Mon Aug 05, 2024 11:00 am

thehazzard wrote:
Mon Aug 05, 2024 6:31 am
Hi all,

can someone tell me why i dont get any email from orders or creation of a user?
the email works, when i send out an email all good, but when i test and create a user, it does not work.

no email nor for orders.
Have you enabled email alerts for orders and account registration? The options can be found at System » Settings » "Mail" tab » "Alert Mail" option - ensure that "Orders" and "Register" are checked.

If alerts have been enabled, are you using Mail or SMTP for your Mail Engine option? If you are using "Mail" for "Mail Engine", you might want to consider setting up SMTP with a proper reputable email service, like Resend, MailJet, SendGrid, etc. They all provide free tiers with a limit of how many emails you can send per day per month. If you are already using "SMTP", then you might want to check your configurations.

Check out our ever-growing list of extensions for OpenCart here.
Some useful extensions for a better admin experience: Image File Manager ProDrag & Drop Sort Order

Reach out to us at hello@softmonke.com for your OpenCart web development needs or feedback for our extensions.


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Post by thehazzard » Mon Aug 05, 2024 3:31 pm

all of them are checked, only Affiliate is not checked.
dont need that.

i am using at home on outlook smtp, this works, but when i add the settings on my mail settings in opencart.
not working.

my hosting provider: https://www.vimexx.nl/help/email-instel ... mtp#vimexx

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