OC v. 3.0.3.9
I've already made sure I have the latest version of the Paypal Checkout Integration extension (looks like it is v. 3.1.3)
So I've installed this extension and connected my paypal account. I see in the "General" tab my account information (Merchant ID, Client ID, etc).
It also lists a line item called "Environment = Production). I can't find anything that lets me get into Sandbox mode to test the site. Where do I turn on/off Sandbox? Do I do that in the extension somewhere?
I've already made sure I have the latest version of the Paypal Checkout Integration extension (looks like it is v. 3.1.3)
So I've installed this extension and connected my paypal account. I see in the "General" tab my account information (Merchant ID, Client ID, etc).
It also lists a line item called "Environment = Production). I can't find anything that lets me get into Sandbox mode to test the site. Where do I turn on/off Sandbox? Do I do that in the extension somewhere?
Just to mention it, the latest Paypal Version is v3.1.5
https://github.com/Dreamvention/paypal
https://github.com/Dreamvention/paypal
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That was it. Thank you.ADD Creative wrote: ↑Fri Jul 05, 2024 1:34 amI believe you have to disconnect and reconnect to your sandbox account.
On a side note, does anyone know why it says "Return to John Doe's Store", on the pop up paypal screen?
In the system settings I already changed (what I believe is) the only place that "John Doe" name would appear. I just don't want that to appear somewhere on a customers email, message, etc in the future. Any idea where John Doe would appear in the stock files/settings.
*edit*
So I'm in sandbox mode, I verified that in the General tab. But from what I recall doing this years ago, doesn't paypal give you a fake card # to test things? Where do I find that? I can't find it in the paypal account or the settings in the paypal extension in the admin area.
That will be the name used when the PayPay sandbox account was set up.
For card testing see. https://developer.paypal.com/tools/sand ... d-testing/
For card testing see. https://developer.paypal.com/tools/sand ... d-testing/
Thank you for that information.ADD Creative wrote: ↑Fri Jul 05, 2024 4:31 pmThat will be the name used when the PayPay sandbox account was set up.
For card testing see. https://developer.paypal.com/tools/sand ... d-testing/
I was able to process a few things and see what needed to be adjusted.
New questions I've noticed regarding the Paypal Extenstion.
During the Opencart checkout process, the customer:
- Enters their Billing address/info
- Enters their Shipping address/info, if different from billing
- Picks shipping option
- Then picks payment method
That is going to be annoying to customers. Is there a way to get rid of that double entry setup? So that the information entered above can be used, instead of making the customer enter all of that information "again". It seems odd that would be setup like that.
I've never see the billing information asked twice. Are you being asked at the same time as the card number?
So I have no idea why this is happening, I've been talking with someone at paypal (who is actually pretty informed and familiar with OC), he said it was something in my paypal account and had me update some stuff in Paypal. But I just did another test and it's the same thing still.ADD Creative wrote: ↑Mon Jul 08, 2024 12:11 amI've never see the billing information asked twice. Are you being asked at the same time as the card number?
Here are screenshots to help show what I'm talking about
Screenshot #1 - https://keystoneflags.com/store/image/Screenshot_1.png
-Screenshot_1 - In this pic I circled the text boxes that I "should" be able to use to enter the card # and submit the order. But I'm not able to use that area of boxes, it's greyed out/lightened and doesn't allow anything to be typed into it for some reason.
Screenshot #2 - https://keystoneflags.com/store/image/Screenshot_2.png
-Screenshot_2 - In this pic I'm showing what happens when someone wants to pay with a credit/debit card and they click on the credit/debit card button. A number of boxes appear asking for First Name, Last Name, Address, City, State, Zip, then Card number information. The problem here is the customer already entered all of that information above, in the Opencart checkout process. So for them to go through and enter all of that again, is redundant and annoying.
Screenshot #3 - https://keystoneflags.com/store/image/Screenshot_3.png
-Screenshot_3 shows the second half of all the boxes opened up under the Debit/Credit Card button option. Why can't someone just use the boxes circled in Screenshot_1 to just enter their credit card number, exp date, and cvv to submit the order?
If it helps I'm using the Paypal Checkout Integration (v 3.1.3) for OC v 3.0.3.9 - and this is all in Sandbox mode.
Try the latest 3.1.5 version of the PayPal extension in case there are some bug fixes.
Just tried the updated release 3.1.5 for Paypal Checkout Integration and it's the same thing.
I uninstalled the older version. Refreshed the Extensions>Modifications page. Then downloaded and installed the newer paypal extension, enabled it, refreshed the Extensions>Modifications page. Then went on setting up the newer extension. Same result.
I guess the only choice now is to try a vanilla installation of OC 3.0.3.9 in a subfolder and just the paypal extension and see if it works.

I uninstalled the older version. Refreshed the Extensions>Modifications page. Then downloaded and installed the newer paypal extension, enabled it, refreshed the Extensions>Modifications page. Then went on setting up the newer extension. Same result.
I guess the only choice now is to try a vanilla installation of OC 3.0.3.9 in a subfolder and just the paypal extension and see if it works.
You could try OpenCart 3.0.4.0 which includes the PayPal Integration with some fixes.
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"with some fixes"JNeuhoff wrote: ↑Tue Jul 09, 2024 8:19 pmYou could try OpenCart 3.0.4.0 which includes the PayPal Integration with some fixes.
Were the issues that I'm having related to those fixes? Have you seen this issue before?
Just wondering if it's a paypal account issue or something with my OC setup.
Because I should be able to use that smaller set of boxes that is currently grayed out in my situation, right? I'm not supposed to be getting this whole new set of text fields asking for redundant information, right?
That would be my approach at this point. Put a clean OC in a sub folder and try again.
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Okay I need some serious help here.
I can not get this extension to work properly at all.
After installing the (latest version [paypal_checkout_integration_oc_3x_v3.1.6.ocmod] of this) extension are there any setup steps that are advised, that I may have missed instructions for? Or does it work right out of the install from Extensions>Extensions>Payments? Yes I have a paypal business account, it is connected and currently in sandbox mode.
My issue (as described in more detail a few posts above) is basically relating to the layout of the area where a customer would input their credit card number, exp date, and cvv
In a condensed explanation, a customer
-chooses an item
-adds it to the car
-clicks "Checkout"
-Enters their information (logged in or as a guest), billing/shipping address etc, during the normal OC checkout process
-They get to the end to enter their credit card information and there are boxes displayed for the Credit Card #, exp date, and cvv. BUT, they are very light in colr, as if they are grayed out and unavailable. And if you try to click inside a box to input any information, you are not allowed.
-That leaves only one options (if paying by card)
-They must click on "Debit/Credit card", but if they do that then a series of boxes open up (see post above with detailed pics) and it asks them for their First and Last name, billing and shipping address, "again". This was already filled in during the OC checkout process. Why would this come up again? I've gotten the same result even with a brand new OC 3.0.3.9 install (zero mods) and this latest paypal extension, I wanted to make sure I didn't screw up something in the background.
Is this by design of this extension and it is working properly? Or am I losing my mind?
Shouldn't the customer simply reach the final checkout section and enter their card #, exp date, and cvv # into the boxes that appear (but looked grayed out)?
Now in addition, I tried taking this extension out of sandbox and putting it into "Production" mode so it is actually live and I get a different result, but still not appealing. When I get to the final step in the checkout, the boxes now (in production mode) let you enter a card #, exp date and cvv, BUT they are all sloppy looking (see think link for a screen shot)
Links:
https://keystoneflags.com/store/image/Screenshot_4.png
https://keystoneflags.com/store/image/Screenshot_5.png
- The box for the numbers, exp date and cvv are out of alignment, and the "Pay with Card" button is grayed out. The cursor changes (from an arrow to a pointing hand) as if it is clickable, but again this is in live/production mode so I don't want to process it, but still a customer may not realize the "Pay with Card" button is working since it is grayed out and actually barely visible.
Is it just me or is something wrong with this extension?
I can not get this extension to work properly at all.
After installing the (latest version [paypal_checkout_integration_oc_3x_v3.1.6.ocmod] of this) extension are there any setup steps that are advised, that I may have missed instructions for? Or does it work right out of the install from Extensions>Extensions>Payments? Yes I have a paypal business account, it is connected and currently in sandbox mode.
My issue (as described in more detail a few posts above) is basically relating to the layout of the area where a customer would input their credit card number, exp date, and cvv
In a condensed explanation, a customer
-chooses an item
-adds it to the car
-clicks "Checkout"
-Enters their information (logged in or as a guest), billing/shipping address etc, during the normal OC checkout process
-They get to the end to enter their credit card information and there are boxes displayed for the Credit Card #, exp date, and cvv. BUT, they are very light in colr, as if they are grayed out and unavailable. And if you try to click inside a box to input any information, you are not allowed.
-That leaves only one options (if paying by card)
-They must click on "Debit/Credit card", but if they do that then a series of boxes open up (see post above with detailed pics) and it asks them for their First and Last name, billing and shipping address, "again". This was already filled in during the OC checkout process. Why would this come up again? I've gotten the same result even with a brand new OC 3.0.3.9 install (zero mods) and this latest paypal extension, I wanted to make sure I didn't screw up something in the background.
Is this by design of this extension and it is working properly? Or am I losing my mind?
Shouldn't the customer simply reach the final checkout section and enter their card #, exp date, and cvv # into the boxes that appear (but looked grayed out)?
Now in addition, I tried taking this extension out of sandbox and putting it into "Production" mode so it is actually live and I get a different result, but still not appealing. When I get to the final step in the checkout, the boxes now (in production mode) let you enter a card #, exp date and cvv, BUT they are all sloppy looking (see think link for a screen shot)
Links:
https://keystoneflags.com/store/image/Screenshot_4.png
https://keystoneflags.com/store/image/Screenshot_5.png
- The box for the numbers, exp date and cvv are out of alignment, and the "Pay with Card" button is grayed out. The cursor changes (from an arrow to a pointing hand) as if it is clickable, but again this is in live/production mode so I don't want to process it, but still a customer may not realize the "Pay with Card" button is working since it is grayed out and actually barely visible.
Is it just me or is something wrong with this extension?
Looks wrong to me. Have you tried clearing your browser cache or a different web browser? You could also check you web browser's developer console for errors.
I'm glad it looks wrong to you too. Because it looks like garbage and I didn't think that was the way it was supposed to look.ADD Creative wrote: ↑Fri Jul 19, 2024 7:02 amLooks wrong to me. Have you tried clearing your browser cache or a different web browser? You could also check you web browser's developer console for errors.
Any idea if that portion of the checkout is somehow linked to the paypal account, in regards to layout? Because the person I'm talking to at paypal about this issue is saying my account is still not setup properly because I haven't clicked on a verification email, which no matter what, never arrives. So I'm just wondering if once he resolves that issue with the verification email if everything will just fall into place.
Haven't cleared browser cache, but it's the same in Firefox (normal browser), Chrome (never used to test before this), and Edge (never used to test before this). They all look identical
So I don't think its a browser issue.
The parts that look wrong are generated by PayPal from the settings passed by the extension. So it could be something to do with your PayPal account. It could also just be a bug with the extension.
Yeah I figured the extension has some sort of live interaction with paypal, because once you type in your card number, say it's a Discover card (their company color is orange), the set of boxes turns orange. If I use a Visa card #, the color for the set of boxes turns blue. And if I entered the wrong number for one of my cards the whole card # (the digits themselves) instantly turns red, obviously OC would have no knowledge of that.
I did have a thought while getting up this morning. While I have changed some things on my site, they have been minor. One being the theme and all I did there was copy the "default" them folder and make a new folder called "customtheme", and then make all of my changes to that new "theme". Then changed everything in the cart to look for the customtheme folder as opposed to the default folder. So I wondered if the paypal update had anything for the default theme folder and I looked this morning and it does. So I got those files placed into the customtheme folder where they belong. I should have thought of that before.
While it did update the appearance of some things and make them somewhat better, it is still messy, but at least now the button to submit the order is visible. See below screenshot comparison.
Before - https://keystoneflags.com/store/image/Screenshot_5.png
With updated theme files - https://keystoneflags.com/store/image/Screenshot_6.png
At least the "Pay with Card" button is more visible now, with those changes. But hopefully paypal can figure out the rest, I think it's related to their settings with my account at this point.
I would think if it was a bug with the extension more people would have had this issue by now.
I did have a thought while getting up this morning. While I have changed some things on my site, they have been minor. One being the theme and all I did there was copy the "default" them folder and make a new folder called "customtheme", and then make all of my changes to that new "theme". Then changed everything in the cart to look for the customtheme folder as opposed to the default folder. So I wondered if the paypal update had anything for the default theme folder and I looked this morning and it does. So I got those files placed into the customtheme folder where they belong. I should have thought of that before.
While it did update the appearance of some things and make them somewhat better, it is still messy, but at least now the button to submit the order is visible. See below screenshot comparison.
Before - https://keystoneflags.com/store/image/Screenshot_5.png
With updated theme files - https://keystoneflags.com/store/image/Screenshot_6.png
At least the "Pay with Card" button is more visible now, with those changes. But hopefully paypal can figure out the rest, I think it's related to their settings with my account at this point.
I would think if it was a bug with the extension more people would have had this issue by now.
Have you tied with the just the default theme? Have you looked in your web browser's developer tool for any errors such as .js or .css files not loading?
Yes, I tried with just a plain OC 3.0.3.9 download, on a subfolder directory and the updated paypal extension.
That's above my skill set. I don't know how to do that.ADD Creative wrote: ↑Fri Jul 19, 2024 7:44 pmHave you looked in your web browser's developer tool for any errors such as .js or .css files not loading?
*Update* - So I had some free time and did some exploring to see if I could play with the Developer tools and I'm not understanding what I should be looking for. I went to the checkout page and started looking around at the code int eh dev tools section and just got lost.
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