Post by gsc1ugs » Tue Apr 16, 2024 8:33 pm

I have products that are out of stock but somehow people are ordering and i have to refund, i can only think its off a google link. If product is QTY 1 which happened today, they ordered 2 and transaction went through? could anyone direct me what files to look at/?

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Last edited by gsc1ugs on Thu Apr 18, 2024 4:05 pm, edited 1 time in total.

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Post by nonnedelectari » Tue Apr 16, 2024 8:40 pm

gsc1ugs wrote:
Tue Apr 16, 2024 8:33 pm
I have products that are out of stock but somehow people are ordering and i have to refund, i can only think its off a google link. If product is QTY 1 which happened today, they ordered 2 and transaction went through? could anyone direct me what files to look at/?

Version 3.0.3.8
Its not a "google link".
Does the product have options?

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Post by grgr » Tue Apr 16, 2024 9:17 pm

Have you set (I can't remeber the wording off the top of my head) Allow Stock Checkout to NO? You'll find that in the Admin > System > Settings.

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Post by gsc1ugs » Tue Apr 16, 2024 11:49 pm

No options enabled

Will look at settings

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Post by gsc1ugs » Thu Apr 18, 2024 4:04 pm

grgr wrote:
Tue Apr 16, 2024 9:17 pm
Have you set (I can't remeber the wording off the top of my head) Allow Stock Checkout to NO? You'll find that in the Admin > System > Settings.

This was the problem - thank you

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