problem with email
Posted: Fri Feb 09, 2024 3:26 am
I have a 2.1.0.1 oc website.
Recently we moved our email hosting from our webhosting, to a third party (hostinger) in order to have more space and to use imap efficiently.
I just realised that after this move, the contact form of the website (and only the contact form) has some problems.
The protocol in the website is "Mail".
The contact form seems to be working fine - user gets the success message etc, but we never receive the email.
There is no error in the log. Every other email function of the website works just fine.
I tried switching to smtp.
All email functions (contact form, remind password, etc) stopped working. We get a blank page instead of success and the error: Notice: Error: EHLO not accepted from server!
Added ssl:// in front of the hostname and everything works except from the contact form. Instead of success message we get a blank page and the error: PHP Notice: Error: RCPT TO not accepted from server!
From what I see there are loads of similar threds, posts, solutions all over the forums and google.
Nothing I tried, seems to work.
The email settings are correct, as provided by the email hosting company and used everywhere else.
Any ideas what might be happening?
Thank you
Recently we moved our email hosting from our webhosting, to a third party (hostinger) in order to have more space and to use imap efficiently.
I just realised that after this move, the contact form of the website (and only the contact form) has some problems.
The protocol in the website is "Mail".
The contact form seems to be working fine - user gets the success message etc, but we never receive the email.
There is no error in the log. Every other email function of the website works just fine.
I tried switching to smtp.
All email functions (contact form, remind password, etc) stopped working. We get a blank page instead of success and the error: Notice: Error: EHLO not accepted from server!
Added ssl:// in front of the hostname and everything works except from the contact form. Instead of success message we get a blank page and the error: PHP Notice: Error: RCPT TO not accepted from server!
From what I see there are loads of similar threds, posts, solutions all over the forums and google.
Nothing I tried, seems to work.
The email settings are correct, as provided by the email hosting company and used everywhere else.
Any ideas what might be happening?
Thank you