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No longer receiving emails
Posted: Tue Jan 30, 2024 11:56 pm
by bierhuis
Just wondering if anyone could help?
I'm no longer receiving order emails into my gmail account.
Not changed any settings on opencart or gmail.
Just wondering if anyone had any ideas why?
Re: No longer receiving emails
Posted: Wed Jan 31, 2024 2:14 am
by Cue4cheap
bierhuis wrote: ↑Tue Jan 30, 2024 11:56 pm
Just wondering if anyone could help?
I'm no longer receiving order emails into my gmail account.
Not changed any settings on opencart or gmail.
Just wondering if anyone had any ideas why?
Standard info needed for anyone to try and help.
OC version
Extensions (especially any dealing with email or functions)
Any errors in the logS?
Did your host make a changes?
Mike
Re: No longer receiving emails
Posted: Thu Feb 01, 2024 2:36 am
by bierhuis
OC version - Version 2.0.3.1
Extensions (especially any dealing with email or functions) - Nothing that has been added in years
Any errors in the logS? - no
Did your host make a changes? Not that I know
Re: No longer receiving emails
Posted: Thu Feb 01, 2024 2:58 am
by Cue4cheap
bierhuis wrote: ↑Thu Feb 01, 2024 2:36 am
OC version - Version 2.0.3.1
Extensions (especially any dealing with email or functions) - Nothing that has been added in years
Any errors in the logS? - no
Did your host make a changes? Not that I know
You getting any emails you send from OC?
Any email checkers you have tried?
Mike
Re: No longer receiving emails
Posted: Thu Feb 01, 2024 3:54 am
by bierhuis
Nothing coming through via OC
Re: No longer receiving emails
Posted: Thu Feb 01, 2024 6:13 am
by Cue4cheap
Have you tried any of the email delivery checkers?
Mike
Re: No longer receiving emails
Posted: Fri Feb 02, 2024 12:23 am
by paulfeakins
Cue4cheap wrote: ↑Thu Feb 01, 2024 6:13 am
Have you tried any of the email delivery checkers?
Mike
https://mailtester.com/en/
Re: No longer receiving emails
Posted: Sat Feb 03, 2024 6:10 pm
by bierhuis
Your email address is Safe to send because it’s Deliverable
is what I get
Re: No longer receiving emails
Posted: Mon Feb 05, 2024 11:18 pm
by paulfeakins
bierhuis wrote: ↑Tue Jan 30, 2024 11:56 pm
I'm no longer receiving order emails into my gmail account.
This is a very common symptom but can have many causes.
What are your email settings in OpenCart?
Re: No longer receiving emails
Posted: Tue Feb 06, 2024 10:55 pm
by bierhuis
Just sent to Mail
Mail Protocol - Mail
Not using SMTP
Re: No longer receiving emails
Posted: Wed Feb 07, 2024 12:42 am
by paulfeakins
bierhuis wrote: ↑Tue Feb 06, 2024 10:55 pm
Mail Protocol - Mail
Not using SMTP
Then it will depend on your web host.
Contact them to resolve.
Re: No longer receiving emails
Posted: Wed Feb 07, 2024 5:37 pm
by ADD Creative
bierhuis wrote: ↑Sat Feb 03, 2024 6:10 pm
Your email address is Safe to send because it’s Deliverable
is what I get
Was that a email sent from OpenCart? If not use
https://www.mail-tester.com/ and get OpenCart to send a email to it.