Post by RonaldCDI » Thu Nov 30, 2023 1:12 pm

Hello,
I was trying to create a new product, but the product was not appearing on the front end. Searched it on the net and found that I need to clear the cache. That's what I did and on the backend, clicked on TOUPET, delete cache, now I can't access the admin page, but the site still works.

This is the log error:
IP ADDRESS www.coeurdesiles.travel [Wed Nov 29 17:53:16 2023] [proxy_fcgi:error] [R:ZWdsfFFrqzCRMrDl30ju6QAAAJU] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class 'Scssc' not found in /home/coeurdi/www/coeurdesiles.travel/httpdocs/admin/controller/startup/sass.php:9\nStack trace:\n#0 /home/coeurdi/www/coeurdesiles.travel/httpdocs/vqmod/vqcache/vq2-_home_coeurdi_www_coeurdesiles.travel_storage_modification_system_engine_action.php(79): ControllerStartupSass->index()\n#1 /home/coeurdi/www/coeurdesiles.travel/httpdocs/system/engine/router.php(67): Action->execute()\n#2 /home/coeurdi/www/coeurdesiles.travel/httpdocs/system/engine/router.php(46): Router->execute()\n#3 /home/coeurdi/www/coeurdesiles.travel/httpdocs/system/framework.php(168): Router->dispatch()\n#4 /home/coeurdi/www/coeurdesiles.travel/httpdocs/vqmod/vqcache/vq2-system_startup.php(104): require_once('/home/coeurdi/w...')\n#5 /home/coeurdi/www/coeurdesiles.travel/httpdocs/admin/index.php(23): start()\n#6 {main}\n thrown in /home/coeurdi/www/coeurdesiles.travel/httpdocs/admin/controller/startup/sass.php on line 9' [user-agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36] "runtime: apache" "firewall: DetectionOnly" "server: www.coeurdesiles.travel"


I have no idea what all of this means. Looked it up but nothing I tried worked.

I'm not sure what version of opencart I'm using since i can't access the backend, and I'm not the one who installed the website.

Why does clearing the TOUPET cache cause such mess, and how do I fix this?

PHP Version 7.4

Thanks for your help.

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Post by johnp » Thu Nov 30, 2023 11:33 pm

Your admin panel loads fine. I would guess you're on a variant of version 3. Some more info such as any extensions you have installed would help.

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Post by johnp » Thu Nov 30, 2023 11:41 pm

The front of the site is also loading fine for me now.

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Post by paulfeakins » Thu Nov 30, 2023 11:48 pm

RonaldCDI wrote:
Thu Nov 30, 2023 1:12 pm
how do I fix this?
You could try disabling all your vQmods by renaming the /vqmod/xml folder?

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