Post by arbainfo » Sun Nov 19, 2023 3:42 am

Hi All,
After I’ve set up two factor authentication for admin, I just can’t sign in. It says the security code has been sent on email, but it isn’t received.
The email address in oc_user table is correct.
Can someone help how to deactivate two factor authentication or any workarounds to try?

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Post by softmonke » Mon Nov 20, 2023 1:38 am

arbainfo wrote:
Sun Nov 19, 2023 3:42 am
Hi All,
After I’ve set up two factor authentication for admin, I just can’t sign in. It says the security code has been sent on email, but it isn’t received.
The email address in oc_user table is correct.
Can someone help how to deactivate two factor authentication or any workarounds to try?
Perhaps this thread will help you with the issue you're facing: viewtopic.php?t=231939

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Post by arbainfo » Wed Nov 22, 2023 5:29 am

Thank you for the reference, it solved my issue
I just had to run this sql:
DELETE FROM oc_setting WHERE `key` = 'config_security'

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