Post by gsc1ugs » Sun Oct 29, 2023 5:05 pm

I've got a strange error in cpanel, ive added my new domain and uploaded opencart but it doesnt install, its as though the files are not there>>? it just goes to my host goddady any ideas please? ive deleted the domain and try to add again and get this error!!

(XID qnhjw7) The domain “mysite.co.uk” already exists in the userdata.
Last edited by gsc1ugs on Thu Nov 02, 2023 1:34 am, edited 1 time in total.

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Post by johnp » Sun Oct 29, 2023 5:54 pm

Have you previously had an account with the same host and added the domain before?

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Post by gsc1ugs » Sun Oct 29, 2023 6:23 pm

johnp wrote:
Sun Oct 29, 2023 5:54 pm
Have you previously had an account with the same host and added the domain before?
Yes i have - my add on domains for this only show two, cant add this other

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Post by johnp » Sun Oct 29, 2023 6:51 pm

gsc1ugs wrote:
Sun Oct 29, 2023 6:23 pm
johnp wrote:
Sun Oct 29, 2023 5:54 pm
Have you previously had an account with the same host and added the domain before?
Yes i have - my add on domains for this only show two, cant add this other
Try contacting your host. I've had the same problem in the past and my host fixed it.

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Post by gsc1ugs » Sun Oct 29, 2023 7:43 pm

Apparently it was listed in alias so had to delete then added to addon domains

Problem is still here trying to runup opencart, just shows godaddy page about the domain

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Post by johnp » Sun Oct 29, 2023 8:27 pm

Again, that's one for your hosting company.

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