Post by KandC » Wed Sep 20, 2023 7:40 am

I'm in the middle of converting my product over to OpenCart. We added a new product to our production site over the weekend. We ran the conversion to OpenCart today. All the products are working even newly added products from over the weekend except for 1 product. It shows on the Product list page but when I click on the product is give me this message: "The page you requested cannot be found!" I looked at the product in the Admin I don't see any issue with this product. Can anyone shed some insights on what could be the issue with this one product? Have you seen this type of issue before and what was the resolution. I know if I delete the product and re-key it will work but I just want to know what could have caused this issue.
Last edited by KandC on Wed Sep 20, 2023 6:05 pm, edited 1 time in total.

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Post by Cue4cheap » Wed Sep 20, 2023 8:44 am

KandC wrote:
Wed Sep 20, 2023 7:40 am
I'm in the middle of converting my product over to OpenCart. We added a new product to our production site over the weekend. We ran the conversion to OpenCart today. All the products are working even newly added products from over the weekend except for 1 product. It shows on the Product list page but when I click on the product is give me this message: "The page you requested cannot be found!" I looked at the product in the Admin I don't see any issue with this product. Can anyone shed some insights on what could be the issue with this one product? Have you seen this type of issue before and what was the resolution. I know if I delete the product and re-key it will work but I just want to know what could have caused this issue.
Pure guess because you don't tell us a lot...
What version of OpenCart?
How did you add the products?
Are you using SEO urls? If so, any special characters in the seo keyword?
Mike

cue4cheap not cheap quality


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Post by EvolveWebHosting » Wed Sep 20, 2023 9:53 am

If you have SEO URL's enabled, check to make sure this product has an SEO URL name assigned to the product

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Post by chongshengdz » Wed Sep 20, 2023 2:30 pm

just check your php error log and try to fix the error according to the error log.

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Post by paulfeakins » Wed Sep 20, 2023 5:32 pm

KandC wrote:
Wed Sep 20, 2023 7:40 am
All the products are working even newly added products from over the weekend except for 1 product. It shows on the Product list page but when I click on the product is give me this message: "The page you requested cannot be found!" I looked at the product in the Admin I don't see any issue with this product.
Well that means it's obviously something in the product data and it's probably an invalid character in the SEO keyword.

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Post by KandC » Wed Sep 20, 2023 6:04 pm

Cue4cheap wrote:
Wed Sep 20, 2023 8:44 am
KandC wrote:
Wed Sep 20, 2023 7:40 am
I'm in the middle of converting my product over to OpenCart. We added a new product to our production site over the weekend. We ran the conversion to OpenCart today. All the products are working even newly added products from over the weekend except for 1 product. It shows on the Product list page but when I click on the product is give me this message: "The page you requested cannot be found!" I looked at the product in the Admin I don't see any issue with this product. Can anyone shed some insights on what could be the issue with this one product? Have you seen this type of issue before and what was the resolution. I know if I delete the product and re-key it will work but I just want to know what could have caused this issue.
Pure guess because you don't tell us a lot...
What version of OpenCart?
How did you add the products?
Are you using SEO urls? If so, any special characters in the seo keyword?
Mike
It appears to be SEO Pack from iSenseLabs. Their product is causing the issue. I contacted their support and they have to update the product and send a new update.

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