OpenCart Community

I have an extension Product Extra Tabs for the store, and version 3.0.3.2 of Opencart.
To save time sometimes, I like to edit MySql directly and that has worked for years. Except this one time.
Product Extra Tabs adds a tab to the product page where I can place extra information. The tab info has only one table.
I can update the tab_content column in that table using PhpMyAdmin or a remote program (I like to write those in C#)
The data goes in but the tab does not show on the product page in Firefox until in the backend I go into edit mode for that product and immediately save and get back out. Now the tab shows just fine.
I am thinking some sort of cache, so I kill the cache on the browser, and I refresh the cache from the admin first page, but that does not help. This has never happened to me in many years.
Ideas?

ghiebert wrote: ↑

Mon Aug 07, 2023 8:18 am

I have an extension Product Extra Tabs for the store, and version 3.0.3.2 of Opencart.
To save time sometimes, I like to edit MySql directly and that has worked for years. Except this one time.
Product Extra Tabs adds a tab to the product page where I can place extra information. The tab info has only one table.
I can update the tab_content column in that table using PhpMyAdmin or a remote program (I like to write those in C#)
The data goes in but the tab does not show on the product page in Firefox until in the backend I go into edit mode for that product and immediately save and get back out. Now the tab shows just fine.
I am thinking some sort of cache, so I kill the cache on the browser, and I refresh the cache from the admin first page, but that does not help. This has never happened to me in many years.
Ideas?

Posted in the wrong forum section.

I suggest to try a different web-browser to see if that makes a difference.
When you say that you kill the cache on the page, how are you doing that?

In FireFox on macOS, there is a difference between refresh (command+R) and force refresh (command+shift+R). Forced refresh usually solves cache problems.

You could also delete the cache files in the 'storage > cache' folder via FTP, but that is not a quick method of clearing cache.

Alternately, on the Admin Dashboard, top-right corner, click the Gear icon and refresh the cache there. Have you tried that?