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I cannot get into admin panel anymore

Posted: Wed Jun 28, 2023 11:35 pm
by Marzy
Hi, I've been using OC for a long time now.. more than 6 years or so and never faced this issue before.

I made a clean installation of 3.0.8 installed theme started working on website, and all of a sudden I cannot get into my admin panel all I get is same error all the time: "error_attempts" I definitely use correct password. I tried "Forgot Password" once, and reset it, then I was able to get on admin panel. Later on when I came back home after a couple of hours I couldn't get in admin again, and now even "Forgot Password" button gone and I cannot use it, if I manually go to admin/index.php?route=common/forgotten nothing happens.

I tried to change the password on phpmyadmin nothing helps I just keep getting same error again.

Any ideas what is going on?

Re: I cannot get into admin panel anymore

Posted: Thu Jun 29, 2023 6:58 am
by ADD Creative
Have you checked both your PHP and OpenCart error logs?

You could search for your admin username in oc_customer_login to see how many attempts there have been and even reset them.

Also check your web access logs for access to /admin/.

Re: I cannot get into admin panel anymore

Posted: Fri Jun 30, 2023 7:47 pm
by paulfeakins
Marzy wrote:
Wed Jun 28, 2023 11:35 pm
I made a clean installation of 3.0.8
There is no such version, but presumably you mean 3.0.3.8.

Anyway, search this forum for the timezone problem.

Re: I cannot get into admin panel anymore

Posted: Sat Jul 08, 2023 9:24 am
by junkorders
I sent you a private message on this. I apologize, but as you can see these people are more interested in having their ass kissed than actually helping people. OBVIOUSLY you're posing in the 3.0 forum and if these people had any common sense they would acknowledge that. Honestly don't ask these people for help unless you absolutely have to.

Marzy wrote:
Wed Jun 28, 2023 11:35 pm
Hi, I've been using OC for a long time now.. more than 6 years or so and never faced this issue before.

I made a clean installation of 3.0.8 installed theme started working on website, and all of a sudden I cannot get into my admin panel all I get is same error all the time: "error_attempts" I definitely use correct password. I tried "Forgot Password" once, and reset it, then I was able to get on admin panel. Later on when I came back home after a couple of hours I couldn't get in admin again, and now even "Forgot Password" button gone and I cannot use it, if I manually go to admin/index.php?route=common/forgotten nothing happens.

I tried to change the password on phpmyadmin nothing helps I just keep getting same error again.

Any ideas what is going on?

Re: I cannot get into admin panel anymore

Posted: Mon Jul 10, 2023 6:09 pm
by paulfeakins
junkorders wrote:
Sat Jul 08, 2023 9:24 am
I sent you a private message on this. I apologize, but as you can see these people are more interested in having their ass kissed than actually helping people. OBVIOUSLY you're posing in the 3.0 forum and if these people had any common sense they would acknowledge that. Honestly don't ask these people for help unless you absolutely have to.
You have been warned about this attitude, keep it up and we will ban you.

Re: I cannot get into admin panel anymore

Posted: Sun Nov 24, 2024 5:02 pm
by sascha2012
I found this. It worked for me

Open:
system/config/default.php
system/config/catalog.php
system/config/admin.php

Find:
$_['session_engine'] = 'db';

Replace
$_['session_engine'] = 'file';