[SOLVED] content encoding error for contact form and product pages
Posted: Sat May 27, 2023 7:39 pm
Could I pick some brains for moment please as I'm stuck on a issue and unsure what it it or how to solve it
The contact form is not working on the theme fastor, when I click submit it comes up saying content encoding error and just says an error occurred during a connection to www.it-doneright.co.uk, the shop url for the contact form is https://www.it-doneright.co.uk/shop/contact
The weird thing is, the form works fine in the default theme, there is no errors in the error log or anywhere so unsure what the error could be or what's causing it, has anyone any ideas please or came across this issue before
UPDATE: I found the issue seems to be happening on the product pages as well
UPDATE: I have been talking to the host and they said it's regarding compression so they have made some amendments and it's working again now but the admin modifications page is not working and getting the content encoding error so hopefully they can tweak/alter something else and that page will work again
The contact form is not working on the theme fastor, when I click submit it comes up saying content encoding error and just says an error occurred during a connection to www.it-doneright.co.uk, the shop url for the contact form is https://www.it-doneright.co.uk/shop/contact
The weird thing is, the form works fine in the default theme, there is no errors in the error log or anywhere so unsure what the error could be or what's causing it, has anyone any ideas please or came across this issue before
UPDATE: I found the issue seems to be happening on the product pages as well
UPDATE: I have been talking to the host and they said it's regarding compression so they have made some amendments and it's working again now but the admin modifications page is not working and getting the content encoding error so hopefully they can tweak/alter something else and that page will work again