SMTP: Internal Server Error

I have tried the following settings:
Mail Engine: SMTP
Mail Parameters: sales@domain.in
SMTP Hostname:
email-smtp.ap-south-1.amazonaws.com
or
tls://email-smtp.ap-south-1.amazonaws.com
or
ssl://email-smtp.ap-south-1.amazonaws.com

SMTP Username: XXXXXXXXXXX
SMTP Password: XXXXXXXXX
SMTP Port: 25 / 587
SMTP Timeout: 10

when using ssl://email-smtp.ap-south-1.amazonaws.com and 587
Internal Server Error
Internal Server Error
<b>Warning</b>: fsockopen(): SSL operation failed with code 1. OpenSSL Error messages:
error:1408F10B:SSL routines:ssl3_get_record:wrong version number in <b>/var/www/vhosts/domain.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b><b>Warning</b>: fsockopen(): Failed to enable crypto in <b>/var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b><b>Warning</b>: fsockopen(): Unable to connect to ssl://email-smtp.ap-south-1.amazonaws.com:587 (Unknown error) in <b>/var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b>

when using ssl://email-smtp.ap-south-1.amazonaws.com and 25
Internal Server Error
Internal Server Error
<b>Warning</b>: fsockopen(): Unable to connect to ssl://email-smtp.ap-south-1.amazonaws.com:25 (Connection timed out) in <b>/var/www/vhosts/domain.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b>

when using tls://email-smtp.ap-south-1.amazonaws.com and 587
Internal Server Error
Internal Server Error

when using tls://email-smtp.ap-south-1.amazonaws.com and 25
Internal Server Error
Internal Server Error
<b>Warning</b>: fsockopen(): Unable to connect to email-smtp.ap-south-1.amazonaws.com:25 (Connection timed out) in <b>/var/www/vhosts/domain.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b>

when using email-smtp.ap-south-1.amazonaws.com and 587
Internal Server Error
Internal Server Error

when using email-smtp.ap-south-1.amazonaws.com and 25
Internal Server Error
Internal Server Error
<b>Warning</b>: fsockopen(): Unable to connect to email-smtp.ap-south-1.amazonaws.com:25 (Connection timed out) in <b>/var/www/vhosts/domain.in/httpdocs/system/library/mail/smtp.php</b> on line <b>88</b>

Try ssl://email-smtp.ap-south-1.amazonaws.com and port 465.

Also look in your server or PHP error logs, not the OpenCart one.

ADD Creative wrote: ↑

Wed Apr 05, 2023 4:52 pm

Try ssl://email-smtp.ap-south-1.amazonaws.com and port 465.

Also look in your server or PHP error logs, not the OpenCart one.

No working. Same error.
We are using the following things:
Version Plesk Obsidian v18.0.51_build1800230310.09 os_Ubuntu 20.04
OS Ubuntu 20.04.6 LTS
PHP 8.0.28
OpenCart 3.0.3.8
No theme installed.

Just in case, only this latest v.3.x Version will handle PHP v.8.x:
https://github.com/opencart/opencart/tr ... nce/upload

Plesk server log:
CODE: 500
POST /admin/index.php?route=marketing/contact/send&user_token=iWXF5KzV9gHFOH0JJu4i09xYI8hWpLIC HTTP/1.0


AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: Error: DATA not accepted from server! in /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php:241\nStack trace:\n#0 /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php(209): Mail\\Smtp->handleReply()\n#1 /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail.php(142): Mail\\Smtp->send()\n#2 /var/www/vhosts/nationalpc.in/httpdocs/admin/controller/marketing/contact.php(235): Mail->send()\n#3 /var/www/vhosts/nationalpc.in/storage/modification/system/engine/action.php(79): ControllerMarketingContact->send()\n#4 /var/www/vhosts/nationalpc.in/httpdocs/admin/controller/startup/router.php(26): Action->execute()\n#5 /var/www/vhosts/nationalpc.in/storage/modification/system/engine/action.php(79): ControllerStartupRouter->index()\n#6 /var/www/vhosts/nationalpc.in/httpdocs/system/engine/router.php(67): Action->execute()\n#7 /var/www/vhosts/nationalpc.in/httpdocs/system/engine/router.php(56): Router->execute()\n#8 /var/www/vhosts/nationalpc.in/h...', referer: https://nationalpc.in/admin/index.php?r ... xYI8hWpLIC

@liprotech.in: Is there a reason why you won't read the forum posts here? OpenCart 3.0.3.8 doesn't support PHP 8.x releases. For the latter, you need to run the 3.0.x.x_Maintenance version of OpenCart.

JNeuhoff wrote: ↑

Wed Apr 05, 2023 10:58 pm

@liprotech.in: Is there a reason why you won't read the forum posts here? OpenCart 3.0.3.8 doesn't support PHP 8.x releases. For the latter, you need to run the 3.0.x.x_Maintenance version of OpenCart.

We have changed the PHP version to 7.4.33. the problem is still there.
host:
ssl://email-smtp.ap-south-1.amazonaws.com
Port: 465
Error:
CODE: 500
POST /admin/index.php?route=marketing/contact/send&user_token=vbV84uCtqj1whAkCE5XmSmIQu7IGq4HG HTTP/1.0

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: Error: DATA not accepted from server! in /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php:241\nStack trace:\n#0 /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail/smtp.php(209): Mail\\Smtp->handleReply()\n#1 /var/www/vhosts/nationalpc.in/httpdocs/system/library/mail.php(142): Mail\\Smtp->send()\n#2 /var/www/vhosts/nationalpc.in/httpdocs/admin/controller/marketing/contact.php(235): Mail->send()\n#3 /var/www/vhosts/nationalpc.in/storage/modification/system/engine/action.php(79): ControllerMarketingContact->send()\n#4 /var/www/vhosts/nationalpc.in/httpdocs/admin/controller/startup/router.php(26): Action->execute()\n#5 /var/www/vhosts/nationalpc.in/storage/modification/system/engine/action.php(79): ControllerStartupRouter->index()\n#6 /var/www/vhosts/nationalpc.in/httpdocs/system/engine/router.php(67): Action->execute()\n#7 /var/www/vhosts/nationalpc.in/httpdocs/system/engine/router.php(56): Router->execute()\n#8 /var/www/vhosts/nationalpc.in/h...', referer: https://nationalpc.in/admin/index.php?r ... IQu7IGq4HG

We have tried with two different servers.
AWS LIGHTSAIL
nationalpc.in
PHP 7.4.33
OpenCart 3.0.3.8
No Theme

Hostgator Linux VPS
liprotech.in
PHP 7.4.33
OpenCart 3.0.3.8
No Theme

Same kind of error
CODE: 500
POST /admin/index.php?route=marketing/contact/send&user_token=vyABbwVIqKRcHOJBHCeOo8SWJnRxg6hN HTTP/1.0 (Source Apache SSL/TLS access)

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Exception: Error: DATA not accepted from server! in /var/www/vhosts/liprotech.in/httpdocs/system/library/mail/smtp.php:241\nStack trace:\n#0 /var/www/vhosts/liprotech.in/httpdocs/system/library/mail/smtp.php(209): Mail\\Smtp->handleReply()\n#1 /var/www/vhosts/liprotech.in/httpdocs/system/library/mail.php(142): Mail\\Smtp->send()\n#2 /var/www/vhosts/liprotech.in/httpdocs/admin/controller/marketing/contact.php(235): Mail->send()\n#3 /var/www/vhosts/liprotech.in/httpdocs/system/engine/action.php(79): ControllerMarketingContact->send()\n#4 /var/www/vhosts/liprotech.in/httpdocs/admin/controller/startup/router.php(26): Action->execute()\n#5 /var/www/vhosts/liprotech.in/httpdocs/system/engine/action.php(79): ControllerStartupRouter->index()\n#6 /var/www/vhosts/liprotech.in/httpdocs/system/engine/router.php(67): Action->execute()\n#7 /var/www/vhosts/liprotech.in/httpdocs/system/engine/router.php(56): Router->execute()\n#8 /var/www/vhosts/liprotech.in/httpdocs/system/framework.php(169):...', referer: https://liprotech.in/admin/index.php?ro ... SWJnRxg6hN
(Source Apache error)

Problem resolved.

liprotech.in wrote: ↑

Thu Apr 06, 2023 1:15 am

Problem resolved.

Great so please add [SOLVED] to the start of the post title.

Dear liprotech.in:

I do have similar problems, do you mind posting how did you solve your issue? thanks in advance,

Daniel