Post by parkookk » Wed Mar 29, 2023 6:50 pm

Hi, I got this error and Global Payments staff said that the ISO code being invalid and asked me to check this with my web developer for assistance. It works fine in the Sandbox Environment but not live. I have installed the OC3.0.3.1 many years ago and installed their extension and am the only person who is dealing this this webstie.

110 An unexpected error occurred with the 3D Secure service Please choose another payment method or contact us

Any idea how to fix this pelase?
Last edited by parkookk on Wed Mar 29, 2023 8:32 pm, edited 2 times in total.

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Post by by mona » Wed Mar 29, 2023 7:10 pm

According to our friend google
ERROR 110: Customer email is invalid for preapproval.

and according to the error message
Please choose another payment method or contact us

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by parkookk » Wed Mar 29, 2023 7:20 pm

Thanks mona,
I have used my own email and bank card.
They say I need to fix the ISO validation and attached a photo that shows Error 304 iso code not valid billAddrState

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Post by parkookk » Wed Mar 29, 2023 8:11 pm

All fixed, In the Global Payments extension, I just changed the Geo Zone from All Zone to the zone that I was using with all my products.
So far I bought one of my products with no issue.

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Post by by mona » Wed Mar 29, 2023 8:22 pm

Wonderful. Thank you for coming back with the fix to help others.
If you would be so kind as to edit the Title of your post to include [SOLVED] that will help others in the future to find it.

Have a good day

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by parkookk » Wed Mar 29, 2023 9:22 pm

by mona wrote:
Wed Mar 29, 2023 8:22 pm
Wonderful. Thank you for coming back with the fix to help others.
If you would be so kind as to edit the Title of your post to include [SOLVED] that will help others in the future to find it.

Have a good day
Thanks for the [SOLVED] advice. I like your loading gif icon, is that royalty free, to use it on my website? :)

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