Opencart 3.0.3.2 smtp.php fatal error

ADD Creative wrote: ↑

Sun Jan 15, 2023 8:16 am

You mail provider is rejecting the to address. Maybe there is something wrong with the customer email address, such as a special character or whitespace.

Also looks like your error display settings are wrong.

You need make sure display errors in set to off in all 3 places. Your PHP settings, in system/config/default.php and in the settings. Not only can this cause minor notices and warnings to cause bigger errors, it can also be a security risk.

1. In your PHP settings make sure display_errors is set to Off. Use phpinfo() to check. It should be off by default, but there are lots of rubbish hosts out there.

2. In system/config/default.php set error_display to false.

3. In your OpenCart Setting on the server tab set Display Errors to No.

khnaz35 wrote: ↑

Sun Jan 15, 2023 9:34 am

check if the email settings are correct.
Check if the email address being use for the order creation is valid.

Mike Guenther wrote: ↑

Thu Feb 29, 2024 10:24 pm

I have the exact same problem. I use SMTP, settings are correct. Is there a way to allow the order to complete and the email obviously gets bounced? Right now, if a customer tries to submit the order with an incorrect email or one that doesn't exist - the checkout page will just spin...BUT the card WILL get charged. But the order does not complete, and it goes to missing orders.

If the customer tries to keep pushing the order through, the same thing will happen over and over, and the card will continue to get charged. a big pain.

I am using OC version 3.0.3.8. I found this, but I am unsure if it would help my situation or not:

https://hosting.xyz/wiki/hosting/cms/opencart/issues/rcpt-to-not-accepted/#:~:text=Error%20%22RCPT%20TO%20not%20accepted,Attention!

Any help would be appreciated.

Mike Guenther wrote: ↑

Thu Feb 29, 2024 11:55 pm

Thank you for the reply! I tried to use the built in mail function-but it seemed to get blocked a ton or just not get delivered.

I'd love to try your suggestion of: "Another option would be to modify system/library/mail/smtp.php and replace the throw new \Exception errors with trigger_error followed by a return." How exactly do I do that? What is the code I need to replace and with what?

throw new \Exception('Error: ...');

trigger_error('Error: ...');
fclose($handle);
return;

Mike Guenther wrote: ↑

Fri Mar 01, 2024 1:59 am

I am happy to pay for an extension or mod as well.

Mike Guenther wrote: ↑

Fri Mar 01, 2024 1:59 am

OK, how do I: "just rewrite it as an OCmod XML script, it's only a single search/replace."

And since it's the mail file, it only affects using the Mail method and not the SMTP? Is that correct? I'd prefer using the SMTP.

I am happy to pay for an extension or mod as well.

<modification>
	<name>Bugfix: Mail Send</name>
	<code>Bugfix: Mail Send</code>
	<version>3.0.x-1.0</version>
	<author>MHC Web Design</author>
	<link>https://www.mhccorp.com</link>

	<file path="system/library/mail.php">
		<operation>
			<search><![CDATA[$this->adaptor->send();]]></search>
			<add position="replace"><![CDATA[
		try {
			$this->adaptor->send();
		} catch (Exception $e) {
			$msg = $e->getMessage();
			error_log(date('Y-m-d G:i:s')." - "."Mail::send: Unable to send to '".$this->to."', got this error: '$msg'\n",3,DIR_LOGS."mail.log");
		}
			]]></add>
		</operation>
	</file>

</modification>

Mike Guenther wrote: ↑

Fri Mar 01, 2024 11:05 pm

I uploaded it via FTP and refreshed the Modifications but I do not see the script anywhere? Having said that, I did a test order with a bad email and the order still went through! Thanks so much! I love OC!

2024-03-07 22:33:36 - MOD: Modification Default

FILE: system/engine/action.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 69

FILE: system/engine/loader.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 77
LINE: 151
LINE: 168

FILE: system/library/config.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 59

FILE: system/library/language.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 67
LINE: 73

FILE: system/library/template/template.php
REGEX: ~(require|include)(_once)?\(([^)]+)~
LINE: 18
----------------------------------------------------------------
MOD: Bugfix: Mail Send