Post by KeyGeN » Sun Oct 30, 2022 11:21 pm

Merhaba

müşterilere mail gönderiminde bir sıkıntı yok. sipariş onayı değişikli mailleri giriyor. ama yeni üye veya yeni sipariş mailleri sisteme kayıtlı mail adresine ulaşmıyor.

opencart 3.0.3.8 kullanmaktayım.

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Post by by mona » Sun Oct 30, 2022 11:58 pm

KeyGeN wrote:
Sun Oct 30, 2022 11:21 pm
Hello

There is no problem in sending e-mails to customers. enters order confirmation change emails. but new member or new order e-mails do not reach the e-mail address registered in the system.

I am using opencart 3.0.3.8.
More information required.
Error logs?
but as a guess of what may be wrong - what are your System Settings ?
Have you checked that resister and new orders is to be sent?
If so another quick check would be to add a ‘reputable’ additional email (reputable like one that you can check it is not being refused / spam etc - i.e. not gmail)

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by KeyGeN » Mon Oct 31, 2022 12:13 am

sistem herhangibir hata vermemekte.

sistem üzerinden yeni bir sipariş geçildiğinde admin mail adresine düşmesini istiyorum

ilava mail adresi olarak 2 farklı mail adresi yazdım

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Post by by mona » Mon Oct 31, 2022 12:51 am

You need to check with your server logs - this will probably help.
viewtopic.php?f=170&p=838425

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by KeyGeN » Mon Oct 31, 2022 1:18 am

but the order status emails are gone.

only new order alert emails are not coming.

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Post by by mona » Mon Oct 31, 2022 1:33 am

Order statuses are sent to customer not admin
New order alert is sent to admin

the noreply@store email is noreply so presumably unmanned
I have told you to add an additional email alert into settings - you have said you have and tested and that is still not being received by admin

Without error logs it is a needle in a haystack - but I am guessing that the issue is with your service provider - I am also guessing that since this worked previously and not now - if you have not added any modules or extensions - and not made any edits - then something your service provider has done

Other than adding in an additional email alert into settings - not much else that can be offered without error logs

UPDATED : Has anyone been able to maybe disable the admin emails in extensions => events ?

DISCLAIMER:
You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


https://www.youtube.com/watch?v=zXIxDoCRc84


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Post by KeyGeN » Wed Mar 01, 2023 6:43 am

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
OK
<br />
<b>Fatal error</b>: Uncaught Exception: Error: DATA not accepted from server! in /var/www/vhosts/xxxxx.com/httpdocs/system/library/mail/smtp.php:241
Stack trace:
#0 /var/www/vhosts/xxxx.com/httpdocs/system/library/mail/smtp.php(209): Mail\Smtp-&gt;handleReply()
#1 /var/www/vhosts/xxxxx.com/httpdocs/system/storage-kl/modification/system/library/mail.php(151): Mail\Smtp-&gt;send()
#2 /var/www/vhosts/xxxxx.com/httpdocs/admin/controller/marketing/contact.php(224): Mail-&gt;send()
#3 /var/www/vhosts/xxxxx.com/httpdocs/vqmod/vqcache/vq2-system_storage-kl_modification_system_engine_action.php(79): ControllerMarketingContact-&gt;send()
#4 /var/www/vhosts/xxxxx.com/httpdocs/admin/controller/startup/router.php(26): Action-&gt;execute()
#5 /var/www/vhosts/xxxxx.com/httpdocs/vqmod/vqcache/vq2-system_storage-kl_modification_system_engine_action.php(79): ControllerStartupRouter-&gt;index()
#6 /var/www/vhosts/xxxxx.com/httpdocs/system/engine/router.php(67): Action-&gt;execute()
#7 /var/www/vhosts/xxxxx.com/httpdocs/system/engine/router.php(56): Router-&gt;e in <b>/var/www/vhosts/xxxxx.com/httpdocs/system/library/mail/smtp.php</b> on line <b>241</b><br />


HELP

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