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Merhaba

müşterilere mail gönderiminde bir sıkıntı yok. sipariş onayı değişikli mailleri giriyor. ama yeni üye veya yeni sipariş mailleri sisteme kayıtlı mail adresine ulaşmıyor.

opencart 3.0.3.8 kullanmaktayım.

KeyGeN wrote: ↑

Sun Oct 30, 2022 11:21 pm

Hello

There is no problem in sending e-mails to customers. enters order confirmation change emails. but new member or new order e-mails do not reach the e-mail address registered in the system.

I am using opencart 3.0.3.8.

More information required.
Error logs?
but as a guess of what may be wrong - what are your System Settings ?
Have you checked that resister and new orders is to be sent?
If so another quick check would be to add a ‘reputable’ additional email (reputable like one that you can check it is not being refused / spam etc - i.e. not gmail)

sistem herhangibir hata vermemekte.

sistem üzerinden yeni bir sipariş geçildiğinde admin mail adresine düşmesini istiyorum

ilava mail adresi olarak 2 farklı mail adresi yazdım

You need to check with your server logs - this will probably help.
viewtopic.php?f=170&p=838425

but the order status emails are gone.

only new order alert emails are not coming.

Order statuses are sent to customer not admin
New order alert is sent to admin

the noreply@store email is noreply so presumably unmanned
I have told you to add an additional email alert into settings - you have said you have and tested and that is still not being received by admin

Without error logs it is a needle in a haystack - but I am guessing that the issue is with your service provider - I am also guessing that since this worked previously and not now - if you have not added any modules or extensions - and not made any edits - then something your service provider has done

Other than adding in an additional email alert into settings - not much else that can be offered without error logs

UPDATED : Has anyone been able to maybe disable the admin emails in extensions => events ?

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
OK
<br />
<b>Fatal error</b>: Uncaught Exception: Error: DATA not accepted from server! in /var/www/vhosts/xxxxx.com/httpdocs/system/library/mail/smtp.php:241
Stack trace:
#0 /var/www/vhosts/xxxx.com/httpdocs/system/library/mail/smtp.php(209): Mail\Smtp-&gt;handleReply()
#1 /var/www/vhosts/xxxxx.com/httpdocs/system/storage-kl/modification/system/library/mail.php(151): Mail\Smtp-&gt;send()
#2 /var/www/vhosts/xxxxx.com/httpdocs/admin/controller/marketing/contact.php(224): Mail-&gt;send()
#3 /var/www/vhosts/xxxxx.com/httpdocs/vqmod/vqcache/vq2-system_storage-kl_modification_system_engine_action.php(79): ControllerMarketingContact-&gt;send()
#4 /var/www/vhosts/xxxxx.com/httpdocs/admin/controller/startup/router.php(26): Action-&gt;execute()
#5 /var/www/vhosts/xxxxx.com/httpdocs/vqmod/vqcache/vq2-system_storage-kl_modification_system_engine_action.php(79): ControllerStartupRouter-&gt;index()
#6 /var/www/vhosts/xxxxx.com/httpdocs/system/engine/router.php(67): Action-&gt;execute()
#7 /var/www/vhosts/xxxxx.com/httpdocs/system/engine/router.php(56): Router-&gt;e in <b>/var/www/vhosts/xxxxx.com/httpdocs/system/library/mail/smtp.php</b> on line <b>241</b><br />


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