Items showing temporarily false prices without VAT
Posted: Fri Sep 30, 2022 4:58 am
Hi to all,
I am dealing with a very strange problem on an OpenCart 2.1.0.2. The owner of the e-shop started complaining that customers are calling him that they see wrong prices. Actually they prices they see are without VAT. But that is happening randomly and instantly. The owner (and we) are going to see the product and we see the correct price. If the end-user/visitor refreshes, he sees then the correct price as well. But this is a huge problem, because there are several misunderstandings and the end-users/visitors/customers are calling and complaining all the time.
As explained, this is happening randomly and only for a few moments, so we can't reproduce the problem or double check what the end-user are seeing. This is a very strange problem and we cannot understand what the source of the problem could be.
The website is hosted on a dedicated VPS with Webmin control panel. There are no other customers or websites on the server. The opencart logs are showing nothing at all.
Could someone assist me here?
Thanks a lot in advance for all replies and efforts for supporting me.
With kind regards,
Angelos Pitsos
I am dealing with a very strange problem on an OpenCart 2.1.0.2. The owner of the e-shop started complaining that customers are calling him that they see wrong prices. Actually they prices they see are without VAT. But that is happening randomly and instantly. The owner (and we) are going to see the product and we see the correct price. If the end-user/visitor refreshes, he sees then the correct price as well. But this is a huge problem, because there are several misunderstandings and the end-users/visitors/customers are calling and complaining all the time.
As explained, this is happening randomly and only for a few moments, so we can't reproduce the problem or double check what the end-user are seeing. This is a very strange problem and we cannot understand what the source of the problem could be.
The website is hosted on a dedicated VPS with Webmin control panel. There are no other customers or websites on the server. The opencart logs are showing nothing at all.
Could someone assist me here?
Thanks a lot in advance for all replies and efforts for supporting me.
With kind regards,
Angelos Pitsos