Orders randomly going to "missing orders" vs "Order received" - Paypal plugin
Posted: Wed Sep 28, 2022 3:35 am
3.0.3.7
Paypal commerce plugin
We get a lot of orders and everything seems to work fine and well. Today we found two orders on PayPal that were completed, but in the admin the sales went to Missing Orders vs Completed. This tells me that once the person paid for whatever reason the site never captured it. Where do I look or test to find out what happened? I don't see any log in the PayPal plugin.
Paypal commerce plugin
We get a lot of orders and everything seems to work fine and well. Today we found two orders on PayPal that were completed, but in the admin the sales went to Missing Orders vs Completed. This tells me that once the person paid for whatever reason the site never captured it. Where do I look or test to find out what happened? I don't see any log in the PayPal plugin.